How to pin Public Folders in the outlook folder list

ipendlebury used Ask the Experts™
We have started using public folders. The users would like to see Public Folders in their folder list at the left of the screen. They use Go -> Folder -> PublicFolders to make the folders appear in their folder list. But every time they look at their contacts, the public folders have vanished from their folder list when they come back to their mailbox.

How can we make the Public folders stay there?

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In the left navigation pane there is a button called Folder list. If you select this one, you will see all folders at once including public folders and contacts.
Actually this is the same as Go -> Folder -> PublicFolders. Just select Contacts from above in the Mailbox tree instead of clicking the Contacts button then all the folders will stay visible.


Thank you for that. All sorted now :)

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