i am getting some problem in sendmail like Unable to deliver message to the following recipients, because the message was forwarded more than the maximum allowed times. This could indicate a mail loop

aloknet21
aloknet21 used Ask the Experts™
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i am getting some problem in sendmail like Unable to deliver message to the following recipients, because the message was forwarded more than the maximum allowed times. This could indicate a mail loop.

Please suggest what could be a problem?
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the user you are sending to may have a email gateway spam detector etc that is set too strictly

is it just some recipients or all?

Author

Commented:
only one recepients.
then most likely as i say, there spam detector is picking up to many email headers etc and marking as spam
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Author

Commented:
this is the mail header.

Return-Path: <MAILER-DAEMON@glyphinternational.com>
Received: from ispam16.netcore.co.in ([10.50.0.2])
            by mail.glyphinternational.com (8.13.8/8.13.8) with ESMTP id n6L9gAUP001574
            for <sage-journals2@glyphinternational.com>; Tue, 21 Jul 2009 15:12:11 +0530
X-Envelope-From: <>
Received: from mta1.netcore.co.in (ispam4.netcore.co.in [202.162.240.14])
            by ispam16.netcore.co.in (Postfix) with ESMTP id 75A5537E9DB
            for <sage-journals2@glyphinternational.com>; Tue, 21 Jul 2009 15:07:28 +0530 (IST)
Received: from WA2EHSNDR006.bigfish.com (unknown [204.231.192.41])
            by mta1.netcore.co.in (Postfix) with ESMTP id 1130A268A05
            for <sage-journals2@glyphinternational.com>; Tue, 21 Jul 2009 15:07:28 +0530 (IST)
Received: from TX2EHSOBE006.bigfish.com (10.2.40.3) by
 WA2EHSNDR006.bigfish.com (10.2.40.26) with Microsoft SMTP Server (TLS) id
 8.1.340.0; Tue, 21 Jul 2009 09:22:23 +0000
Received: from mail94-tx2-R.bigfish.com (10.9.14.240) by
 TX2EHSOBE006.bigfish.com (10.9.40.26) with Microsoft SMTP Server id
 8.1.340.0; Tue, 21 Jul 2009 09:22:23 +0000
Received: from mail94-tx2 (localhost.localdomain [127.0.0.1])        by
 mail94-tx2-R.bigfish.com (Postfix) with ESMTP id 7380A12780A3 for
 <sage-journals2@glyphinternational.com>; Tue, 21 Jul 2009 09:22:23 +0000
 (UTC)
X-SpamScore: -54
X-BigFish: VS-54(zz601IL1417L1402I936eMaf6Wc1dR8c8aizz108eh1202hzzz2dh93h87h6bh34h63h)
X-Spam-TCS-SCL: 2:0
X-FB-SS: 5,5,5,5,5,5,5,
X-FB-DOMAIN-IP-MATCH: fail
Received: by mail94-tx2 (MessageSwitch) id 1248168138929194_22299; Tue, 21 Jul
 2009 09:22:18 +0000 (UCT)
Received: from firstex.GwaliaGroup.local (gwaliabu.gwalia.com [62.6.242.122])
            by mail94-tx2.bigfish.com (Postfix) with ESMTP id B78FA568046  for
 <sage-journals2@glyphinternational.com>; Tue, 21 Jul 2009 09:22:02 +0000
 (UTC)
From: <postmaster@gwalia.com>
To: sage-journals2@glyphinternational.com
Date: Tue, 21 Jul 2009 10:23:02 +0100
MIME-Version: 1.0
Content-Type: multipart/report; report-type=delivery-status;
            boundary="9B095B5ADSN=_01C9BD6F711BD03C00001F68firstex.GwaliaGr"
X-DSNContext: 335a7efd - 2421 - 00000002 - C00402CD
Message-ID: <vAdxaQ6sh00001b85@firstex.GwaliaGroup.local>
Subject: Delivery Status Notification (Failure)
X-NetcoreISpam16-ECMScanner-Information: Please contact Netcore Support for more information
X-NetcoreISpam16-MailScanner-ID: 75A5537E9DB.CF36C
X-NetcoreISpam16-ECMScanner: Found to be clean
X-NetcoreISpam16-ECMScanner-SpamCheck: not spam (too large)
X-NetcoreISpam16-ECMScanner-From:
X-GlyphInternational-MailScanner-Information: Please contact the ISP for more information
X-GlyphInternational-MailScanner: Found to be clean
X-GlyphInternational-MailScanner-From:
X-Spam-Status: No
did u try copy the email into a new email and send

Author

Commented:
i was sending mail to Phil.Roberts@gwalia.com

Author

Commented:
yes but again the same problem i am facing
did  you try and send the email to him alone? and copying the email from the one you are forwarding into a new email?

Author

Commented:
i tried a new email
your spf records may not be configured correctly

Author

Commented:
mail.glyphinternational.com. 7200 v=spf1 ip4:61.16.236.205 a:mail.glyphinternational.com ~all
 

This is my SPF record.
trying sending an email to spf-test@openspf.org  and see what results you get

Author

Commented:
The original message was received at Tue, 21 Jul 2009 18:30:07 +0530
from [10.50.0.2]

   ----- The following addresses had permanent fatal errors -----
<spf-test@openspf.org>
    (reason: 550 5.7.1 <spf-test@openspf.org>: Recipient address rejected: SPF Tests: Mail-From Result="none": Ma...ernational.com" HELO name="mail.glyphinternational.com" HELO Result="pass" Remote IP="61.16.236.205")

   ----- Transcript of session follows -----
... while talking to mailout02.controlledmail.com.:
>>> DATA
<<< 550 5.7.1 <spf-test@openspf.org>: Recipient address rejected: SPF Tests: Mail-From Result="none": Mail From="alok.singh@glyphinternational.com" HELO name="mail.glyphinternational.com" HELO Result="pass" Remote IP="61.16.236.205"
550 5.1.1 <spf-test@openspf.org>... User unknown
<<< 554 5.5.1 Error: no valid recipients


i got this failure notice.

Author

Commented:
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