Upgrading from MS Office 2003 to MS Office 2007 running on a win 2003 server

jploessl
jploessl used Ask the Experts™
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I have a client that had MS Office running on the server and then he decided to go ahead & load MS Office 2007 but got a number of errors. I havent been able to look at the server yet, but Im wondering what in your experience might have gone wrong. The cust said that he had contacted Microsoft but they were talking about volume licensing and wasn't real sure what they were talking about.
I think I should just be able to use the add / remove and uninstall the MS Office 2007 version and either reinstall the Office 2007 software or the Office 2003 software. I guess I'm not sure if I need anything special when installing on a server machine, I believe they were just trying to have it work locally.
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Brian PiercePhotographer
Awarded 2007
Top Expert 2008

Commented:
Are you talking about office 2007 on a terminal server? If so then the retail version of office will not work (by design), it has to be the volume licence or entrerprise version - see http://blog.stealthpuppy.com/deployment/installing-office-2007-on-terminal-server for some guidelines

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Commented:
No I was just talking about installing locally on a win 2003 server

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Commented:
"This copy of Microsoft Office Word cannot be used on Terminal Server" is the error that I get when I install Office 2007 on my clients windows server 2003/w SP 2. I was running fine with office 2003, where I could remote in with RDP and run office 2003 off the server. Now when I purchased the Office 2007 upgrade it gives me this error when I try to start any office application locally. I haven't even tried to RDP into it yet, if it won't work locally. I was reading different forums and saw that maybe the terminal services was loaded and that uninstalling it may solve my issue. I haven't had a chance to get basck to my client to check and see if Terminal services is loaded or not yet. Can you tell me if it is and I remove it will that cause any other issues, being that my client isn't using the terminal services option. Or do you have another suggestion to fix this issue, other than installing terminal services and all the lic's & applications stuff that go with it.  Because they use RDP so very little it won't be a option to upgrade to the terminal services route.

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Awarded 2009
Top Expert 2010
Commented:
If your not using terminal services and it is installed on the server then installing the retail version of Office 2007 onto this server will nit work.

Remove office 2007, if you are not using terminal services remove this also (you have 2 free remote desktop sessions as part of Win2k3 for admin purposes) then re-install Iffice 2007 and the problem should be resolved.

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Commented:
thank you

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