Cannot see opened Outlook email it is miminized to the taskbar?

dangaioz1 used Ask the Experts™
In OE6 whenever I open any email it will minimize directly to the taskbar, so I can't read it.
Hitting maximize or restore on the minimized email window does nothing.  
I do not have it set to start minimized.
My resolution is set to the maximum, am an expert at computers. but this one has me stumped.  
The email is not hidden behind any windows.  I am now having the same problem in Outlook 2003.
Another problem, Outlook 2003 is now starting minimized and nothing I do will restore or maximize the window.  Already scanned for viruses, and tried to repair Outlook '03 without any luck.

Please help, Mark
Watch Question

Do more with

Expert Office
EXPERT OFFICE® is a registered trademark of EXPERTS EXCHANGE®
Most Valuable Expert 2011
Top Expert 2011


Does this happen with all users? If not, easiest thing to do might be to rename the profile, and retest with a fresh one.....
Any other apps affected? Would think so.....
Gonna throw out the below util just in case you havent seen it before. Fixes alot of Taskbar related problems....
Taskbar Repair Tool Plus!.htm


Does not happen with all users on computer.
The same problem occurred using two separate programs Outlook Express 6 and MS Outlook 2003?
The only commonality is that I transferred the email from OE6 to Outlook 2003, but the problem in OE6 did not make its way to Outlook 2003 for several months.
I am looking for a solution other than deleting the profile, since I have a feeling the problem will only return.
Perhaps there is a virus I'm not seeing, a registry error, or could this have something to do with the heavy volume of emails in the account with large attachments.
Joanne M. OrzechManager, Document Services Center
Top Expert 2004

You might try resetting it to its first run default settings:
Success in ‘20 With a Profitable Pricing Strategy

Do you wonder if your IT business is truly profitable or if you should raise your prices? Learn how to calculate your overhead burden using our free interactive tool and use it to determine the right price for your IT services. Start calculating Now!

Most Valuable Expert 2011
Top Expert 2011

Keep in mind.....
"a registry error"=problem in the profile, since it only affects 1 user.
Amount of email in the app shouldnt have any bearing on whether or not it can minimize properly.....
I understand not wanting to kill the profile..... You can start with a fresh Outlook profile at least...
Most Valuable Expert 2011
Top Expert 2011

Oh, and Viral activity would be more general than a single user...... Think it is safe to rule that one out....
I solved it.
I started the computer in Safe-Mode, and I was able to access the emails without any problems.
After restarting the computer normally I was upset to see it was not fixed.
I have only ever seen this occur with viruses.
After going back into Safe-Mode I emptied the Deleted Items, and the Junk E-Mail.
Again, restarting normally I was happily surprised to see the problem was fixed.
I am almost positive now this had something to do with the Deleted Items.
Possibly too many emails that needed to be compacted or a corrupted email?
Most Valuable Expert 2011
Top Expert 2011

Maybe a corrupted email.... Who knows....  Just glad you got a resolution....

Do more with

Expert Office
Submit tech questions to Ask the Experts™ at any time to receive solutions, advice, and new ideas from leading industry professionals.

Start 7-Day Free Trial