My client has a remote office with a network printer that has a static IP address. There are two client laptops that come and go from the office. Each laptop can print locally to the printer. Each laptop connects by RDP to two windows 2003 servers, server A in Texas and server B in Minnesota. One laptop can print to the local network printer while logged into both server A and B. The other laptop can print to server B but not always to server A.
The driver has been installed on the server. We have tried multiple versions; PCL6, post script, and universal. All give us the same results. Printer is not available when first logged in. After a few hours it becomes available and then unavailable again.
There is NO firewall on the laptop. There is no antivirus on the laptop.
Other users at a seperate office report similar issues with server A printers. I believe the issue is with the server. The helpdesk that supports server A has not come up with any solutions.