Citrix Printing issues/profile problems

gregashcom
gregashcom used Ask the Experts™
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I have a new reoccuring problem with citrix remote users. I have a 6 server Xen Farm running on Xen Center with server 2008, We are using Tricerat Universal print driver to enumerate printers and roaming profiles for the users. From time to time users will not be able to "See" thier printers while trying to print from a published application, but the printers will be mapped on the server. they only way we can get this to work again is by deleting the users roaming profile and having them log back in. this is happening more and more frequently. I am thinking there might be a permissions issue as all mapped printers have an abandoned sid while checking permissions. I did check that the users "Ctx_ConfigMgr and ctx_cpsvcuser" were members of power users.
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Commented:
Sorry these are actually TS roaming profiles.
I appreciate the post but these printers are managed by Trcerat Universal Print driver and are not managed by citrix. I found a probem within the Screw Drivers control panel. Under the "Printer Naming" tab the naming scheme does not support custom names without a session ID. Printer name conflcits will result.

I modified the naming scheme and had users log back in to a different server sucessfully. Once everyone is off the previously published servers I will move them back.

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