Hello. I have a 9200c digital sender that apparently once had a service pin on it. I've performed the cold reset, unplugged the power, ect - everthing short of removing the RAM. There's a chance that there might potentially be a built-in pin after the cold reset; however, HP and their wonderful documentation doesn't seem to cover the issue. BLUF (Bottom Line Up Front) - I need to be able to give this thing an IP address so that I can move on to updating the firmware. Anyone with experience with digital senders and default/pin resets for the service menu, please help! I have the manual and have been to all that google has to offer on this, short of an answer. Thanks.