No ip address

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Hi Everyone,
One of my client's modem was fried by lightning yesterday. I installed a new modem without any problem but now the pc will not pick up a ip address from the dhcp server and sticks with 169.254.137.70. I have renewed the network card and tried net sh reset but to no avail. It is bog standard WinXp Home sp3. I now have the pc installed on my network. Anyone any ideas?
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Commented:
what does this command show ? :
ipconfig /renew

Author

Commented:
"cannot make contact with the DHCP server"
I do first a release the a renew. Release is OK. Gives 0.0.0.0

Commented:
It is an usb or ethernet modem ?

what gives ipconfig /all ?
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Author

Commented:
It's a Linksys ethernet router connected to a cable modem. The ipconfig/all tale is

Windows IP-configuratie
        Host-naam  . . . . . . . . . . . .: hobbit
        Primair DNS-achtervoegsel. . . . .:
        Knooppunttype: . . . . . . . . . .: onbekend
        IP-routering ingeschakeld. . . . .: nee
        WINS-proxy ingeschakeld . . . . . : nee

Ethernet-adapter LAN-verbinding 4:
       Verbindingsspec. DNS-achtervoegsel:
        Beschrijving . . . . . . . . . . .:
          Realtek RTL8139 Family PCI Fast Ethernet NIC #2
        Fysiek adres. . . . . . . . . . . : 00-E0-4C-5B-A9-BA
        DHCP ingeshakeld. . . . . . . . . : ja
        Autom. configuratie ingeschakeld. : ja
        Autoconfiguratie IP-adres . . . . : 169.254.137.70
        Subnetmasker. . . . . . . . . . . : 255.255.0.0
        Standaardgateway. . . . . . . . . :

Commented:
Are you sure the router didn't take a hit too?  You could try resetting the router and see if it starts handing out IPs.

Author

Commented:
No I have the pc connected to my router at home and as you can see my other systems are OK
try reinstall the driver of the network card.
it could be a bad network card too

Author

Commented:
That's a good idea. I'll carry on tomorrow. Thaks for all suggestions till now.

Author

Commented:
I've now changed the network card and updated the drivers but no change. If I give a fixed ip address I can't ping the gateway. There is something mightily screwed up with the networking in this pc.
logon to router to see how many dynamic IP it can issue.
also try a different network cable

Author

Commented:
Router can issue from 192.168.7.100 - 192.168.7.199 so no problems there. I have tried 2 network cables but no change.
is the computer connected to a router which is the DHCP server? or there is an individual DHCP server?
Try a different port on the switch/router
the switch/router could be partially dead, I had this experience before

Author

Commented:
There is no problem with the router or cabling, The problem is in XP. I really do not want to reinstall for what should be a relatively simple problem although it would have been solved long ago ago if I had reinstalled. But the challenge is in solving (or not!) the problem. Keep going Jimmy - we'll get there!!!
I love your spirit! We will find the solution, hopefully!
Commented:
Turns out the PCI slot was kaput! After reinstalling XP it still didn't work so I moved the network card to another slot then all was sweetness and light! If only I had thought of that earlier.
Many thanks for your input from an unusually warm Holland.
OMG, I did not even think it is a PCI network card
anyway, glad to know it is fixed!

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