Outlook 2003 has encountered a problem and closes

genius2x
genius2x used Ask the Experts™
on
Hello,

   3 of our computers are having problems with the Outlook 2003 client (using POP3).
Would anyone know how we can resolved the Outlook 2003 has encountered a problem and needs to close due to faulting module msmapi32.dll?
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Commented:
Hi MYCU.
I was able to rename it but it still opened with the same error
Commented:
Will it open in safemode without the error?
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Commented:
I'll take a look

Author

Commented:
Same issues running Outlook in safe mode.  Will try re-install

Author

Commented:
Re-installed Outlook and got the same error after a few minutes of using it.
Any idea what this might be?
Have you run Scanpst to check the pst file for errors?

C:\Program Files\Common Files\System\MSMAPI\1033\scanpst.exe
Commented:
Scanpst found no errors.  Issue resolved by creating a new outlook profile.

Author

Commented:
.

Author

Commented:
Scanpst found no errors.  Issue resolved by creating a new outlook profile.

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