Using F8 but can't get Safe mode

sherryriordan
sherryriordan used Ask the Experts™
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Trying to clean virus off of netbook, running windows xp.  Cannot get it to go into safe mode.  I use F8, and I get the selection window, but it only gives me the option of opening in full Windows.  Once open, I select the user to get into windows and the minute it opens I get the blue screen of death.

Is there anything I can do?
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Just keep pressing F8 heaps from the moment you turn the machine on.
You may even just have to press it once more from the screen you mentioned, I can't quite remember.

Author

Commented:
I do that, and the appropriate window comes up, but the only item it gives me to select is the full version.  I think it is part of the virus.

I was able to get into the real one by entering the bios setup first.

Thanks

Author

Commented:
now it is gone again.  It is intermittent.  

Again, i use F8 and get the Windows Boot Manager, but when it comes up the only selection I have is the full Windows XP??

Author

Commented:
The last time I actually got into it, I reset config.sys so that it should boot in safe mode...and still doesn.t.  I think virus must be overiding.

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