Non-recognition of recording capabilites of DVD-RW DL

WhiteKnite6
WhiteKnite6 used Ask the Experts™
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I have Daemon Tools Pro and Ashampoo.  I can't record anything.  Explorer, under properties, recognizes the record function.  I tried the hotfix found in the threads, no help.  Suspect malware, or its removal has corrupted the registry in some way OTHER than addressed in previous threads.  I frequently lose the drivers for my SoundBlaster card.  I cannot run Kapersky, nor Spy-bot.  They just show an hour glass mouse pointer, then no launch.  Is this an intentional consequence of a known malware program?  Or did my Uniblue spy Eraser delete something needed?  I'm sick of reinstalling everything, this would be the fourth time, and this time, since I cant record anything, I can't make backups.  So I need you to help me find a solution other than wiping my hard drive.
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I find this problem with recording occurs from using virtual drives. Such as daemon tools.
the burning software can't distingish from the DVD rom and the virtual drive.
Dismount the drive in daemon tools and close it out.
Then reboot
As for the other things you might consider  either creating a new profile see if that fixes the problems with running software.
and also
running a repair reinstall, you dont lose your files but you will need to re-install all windows updates.
What's the windows? XP or Vista soemthing else?
Top Expert 2012
Commented:
The early versions of Daemon Tools (ver 3.16, I think) were okay, but the latest versions are bundled with malware. This site tells you how to install it without the malware: http://www.tech-recipes.com/rx/1367/howto-install-daemon-tools-without-spywareadware/
 
Unfortunately, you may have to reinstall everything clean, since your spyware programs have been neutralized.

Author

Commented:
I'm using Windows XP SP2

Author

Commented:
Both of these guys gave me exactly what I needed.  It's weird!  I ALMOST tried everything they said before asking my question.  But it's sometimes in the details.  I deleted ALL virtual tools, spy-bot, including ALL USERS folder, and lavasoft, (I did leave UNIBLUE on, since it never had a problem).  I rebooted, reinstalled ASHAMPOO, and now it works.

Thank You, my friends, and I hope I have reciprocated well with the points and comments.

Cheers!
Always happy to help out thank you !!
cheers :)

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