smyers051972
asked on
Crystal Reports 9 installation problem
I am trying to install crystal reports 9 onto a Windows XP laptop and on Step 9 it gets into file: craxdrt9.dll file and hangs. Time remaining reports as 2 seconds left.
I could leave it there for ever and a day but wont pass this spot.
Has anyone else dealt with this and how did they get around it? Unfortunately the reports used with our vendor are CR 6.5/9 and can not use 11+ due to compatability issues that arise.
Thanks!
I could leave it there for ever and a day but wont pass this spot.
Has anyone else dealt with this and how did they get around it? Unfortunately the reports used with our vendor are CR 6.5/9 and can not use 11+ due to compatability issues that arise.
Thanks!
ASKER
I know SP3 is deployed on it, they use WSUS to deploy updates here.
So I would assume it is current to date.
So I would assume it is current to date.
ASKER
I haven't installed CR9.
Have you tried from a clean boot?
I assume you have ADMIN privileges.
mlmcc
Have you tried from a clean boot?
I assume you have ADMIN privileges.
mlmcc
ASKER
Yea local admin but for a laugh, i installed to my Vista laptop, worked fine...
I don't know.
mlmcc
mlmcc
ASKER
Shall I accept and award points on that expert opinion??? LOL
Ok, hmmm anyone else maybe? :)
Thanks!
Ok, hmmm anyone else maybe? :)
Thanks!
Which edition of Crystal9 do you have?
Are you doing a custom or default install?
mlmcc
Are you doing a custom or default install?
mlmcc
ASKER
CR Professional Ver 9.2.0.448/Default install
ASKER CERTIFIED SOLUTION
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There was an issue with XP SP2 that Crystal recommended not installing XP SP2 since Crystal didn't work with it. I think the issue is solved with later SPs for XP.
mlmcc