asked on

Blank Storage group and mail database when creating a new mailbox in Microsoft Exchange 2007

Hi i'm trying to create a new mailbox for users I added to the active directory users and computers, and the Storage group and mail database drop down menus are blank so I can't continue.

Mestha

Are you trying to create the account through ADUC? If so then that isn't going to work. You must use the Exchange Management Console to mail enable users.

Simon.

lastlostlast

Check this article... it should help you create a mailbox for the users using Exchange Management Console....

http://technet.microsoft.com/en-us/library/aa998197.aspx

SubSun

Following articles are also helpful..
http://www.msexchange.org/tutorials/Managing-mailboxes-Exchange-Server-2007-Part1.html
http://msexchangeteam.com/archive/2006/09/05/428833.aspx
http://msexchangeteam.com/archive/2006/08/22/428740.aspx

Hcshade

ASKER

I am using the Exchange Management Console under recipient configuration tree, I click new mailbox. Then I get to the point where it asks me for Alias, Server, Storage Group and Mailbox Database. I have the alias filled out, and the server selected from the drop down menu. However the Storage group and Mailbox database drop down menus are blank with no options to choose from, and I don't have the choice to browse.
Thanks.

Mestha

Have you got SP1 installed on this server?

Simon.

Hcshade

ASKER

System:
Microsoft Windows Server 2003
Standerd x64 Edition
Service Pack 2

ASKER CERTIFIED SOLUTION

SubSun

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial