hardware installation

Indarnav
Indarnav used Ask the Experts™
on
whenever i logon my laptop, it show a message "hardware installation" for synaptics ps/2 port touchpad. how to get rid of it. though touchpad is working fine.

i am using xp sp2.
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Commented:
You probably need to install the driver. What model laptop do you have, and i can link you the driver download page.

Author

Commented:
g530 lenovo 3000

Commented:
Try the Lenovo drivers & downloads page:

http://www.lenovo.com/nz/en/ (or lenovo.com for another country :-)  )

Go to Support --> Downloads & Drivers
Brand = Notebooks and handhelds
Family = 3000 G530
Type = All Types
Operating System = (choose your OS - i'll go with XP)

Click Continue
Select the following:

"Synaptics/ALPS Touchpad Driver for Windows XP and Windows Vista 32-bit - 3000 G530 (MT 4446 only), N500"

Takes you to here:

http://www-307.ibm.com/pc/support/site.wss/document.do?sitestyle=lenovo&lndocid=MIGR-71013

Click on 52tp10ww.exe and it brings up a downlaod pop-up - Click I agree, then save.

30.5MB file :-)

Give that a go mate




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Author

Commented:
i will do it later as write now i do not broadband.

Author

Commented:
i have downloaded file. the files in that are attached as picture. pls guide what next.
untitled.bmp

Author

Commented:
i ran tpdrvldr.exe and got following error.
error.JPG

Author

Commented:
what next??
Commented:
You also might try downloading the drivers from here:
http://www.synaptics.com/support/drivers

If you suspect that the downloaded drivers are corrupt.

Author

Commented:
i re downloaded but it is given same error. what to do? pls help
get rid of this..
Fatal_ExceptionSystems Engineer
Top Expert 2005

Commented:
When you ran the install and it was looking for that file, make sure that it is pointing to the correct location.  If you are not sure of where to point, do a Search for SynTPAPI.dll..  It may not be in the Program Files Folder, but in the c:\Drivers\Touchpad\52tp10ww folder (as pictured in my upload)

FE
Syn-Location.bmp

Author

Commented:
problem has solved, error was due to my anti virus real time scan. thanks for support.
Fatal_ExceptionSystems Engineer
Top Expert 2005

Commented:
Great.  Heppy computing!

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