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Unstable Terminal Server Environment

Posted on 2009-07-29
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Last Modified: 2013-12-01
I'm supporting 50 users in a multi server 2003 (Dell Server, Exchange 2003 Std, SP2, 4Gb ram, Raid5, 300 Gig free drive space) environment. The main server runs TS and provides Outlook and an industry specific app named Tops to 15 remote users. In the last few months, Weve added a few new printer drivers into the system and just recently, users are complainng of being disconnected from the system numberous times a day and also having problems printing to their local printers from Outlook and Tops while connected remotely.

Is there a tool to capture and identify the cause other than event viewer? Any suggestions on how to stablize the environment for these users?
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Question by:Tony Giangreco
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llman earned 2000 total points
ID: 24976442
1) command line based: Download and install Microsoft's LogParser 2.2 (http://www.microsoft.com/DownLoads/details.aspx?FamilyID=890cd06b-abf8-4c25-91b2-f8d975cf8c07&displaylang=en).  Very powerful query capability so filtering can be done to eliminate common events
The following would display all unique events within the last 3 hours in a graphical window as a datagrid:
Start -> All Programs -> Log Parser 2.2 -> Log Parser 2.2
> logparser -i:EVT " SELECT DISTINCT EventId, SourceName FROM System WHERE TimeGenerated > TO_LOCALTIME( SUB( SYSTEM_TIMESTAMP(), TIMESTAMP('3', 'h') )
2) GUI: EventCombMT (http://support.microsoft.com/kb/824209)
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by:Tony Giangreco
ID: 24990905
I installed the log parser and pasted the script into the command box. I received tis error:

 Syntax Error: <function-expr>: cannot find closing parenthesis for function TO_LOCALTIME

The server name is hpm1. I'd like to run this to collect data for short periods of time like one hour.  Any idea how I correct the syntax?
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by:llman
ID: 24996559
Appears my copy/paste was not complete, try:
logparser -i:EVT " SELECT DISTINCT EventId,SourceName FROM System WHERE TimeGenerated > TO_LOCALTIME( SUB( SYSTEM_TIMESTAMP(), TIMESTAMP('1', 'h') ))" -o:DATAGRID

To display all events change to:
SELECT * FROM System WHERE TimeGenerated > TO_LOCALTIME( SUB( SYSTEM_TIMESTAMP(), TIMESTAMP('1', 'h') ))" -o:DATAGRID
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