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SBS 2008 terminal services/remote desktop does not work
Hi Guys,
I recently installed a new SBS 2008 64bit with Exchange 2007 and SQL 2008. Everything seemed to be working okay until I had to log in via Remote Desktop using VPN and I keep getting this error.
"This computer can't connect to the remote computer. Try connecting again. If the problem continues, contact the owner of the remote computer or your network administrator"
I was a bit surprised so I logged in via VNC. I checked the Remote Access in the System properties. removed the setting and changed it back, i disabled Windows Firewall, I disabled Trend Micro firewall and I still can't Remote Desktop. I checked with telnet on port 3389 and it can not connect to that port. I think it might even be a port conflict, but there is nothing there that I can think of that might conflict with.
Checked Terminal Services and all the services are running okay. So i restarted the server and still had the same issue. Has anyone out there had the same issue.
I recently installed a new SBS 2008 64bit with Exchange 2007 and SQL 2008. Everything seemed to be working okay until I had to log in via Remote Desktop using VPN and I keep getting this error.
"This computer can't connect to the remote computer. Try connecting again. If the problem continues, contact the owner of the remote computer or your network administrator"
I was a bit surprised so I logged in via VNC. I checked the Remote Access in the System properties. removed the setting and changed it back, i disabled Windows Firewall, I disabled Trend Micro firewall and I still can't Remote Desktop. I checked with telnet on port 3389 and it can not connect to that port. I think it might even be a port conflict, but there is nothing there that I can think of that might conflict with.
Checked Terminal Services and all the services are running okay. So i restarted the server and still had the same issue. Has anyone out there had the same issue.
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Changed points
You should not have to VPN to RDP
What is the OS of the computer you are using to establish the remote connection? What version of RDP client installed?
Are you trying to connect to the server or a workstation?
What is the OS of the computer you are using to establish the remote connection? What version of RDP client installed?
Are you trying to connect to the server or a workstation?
Okay I'm using Windows Server 2003, Remote desktop 6.0 and MMC RDP. The server in questioned is configured to "Allow Connections from computers running any version of RDP" i have RDP to a Vista computer and tried to connect to the server as well.
I'm trying to RDP to the server so I can troubleshoot stuff on the server in question.
The only way at the moment is with VNC,
I'm trying to RDP to the server so I can troubleshoot stuff on the server in question.
The only way at the moment is with VNC,
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Ok so your running SBS 2008 based on Windows Server 2008 and all appropriate ports appear to be open.
What is the OS of the computer you are using remotely connect to the server?
Have you tried connecting with Remote Web Workplace?
What is the OS of the computer you are using remotely connect to the server?
Have you tried connecting with Remote Web Workplace?
The OS of the computer I'm running to connect to the SBS 2008 is Windows server 2003.
I can't telnet to port 3389 so I haven't bothered using Remote Web Workplace.
I can't telnet to port 3389 so I haven't bothered using Remote Web Workplace.
Very unusual to be RDPing from one server OS to another. Are you actually running Win2k3 Server as your "desktop" OS?
Have you verified that the Windows Firewall on the SBS 2008 allows RDP?
RWW only requires 443 but you have to have the certificate installed on the remote computer for RWW to work.
Have you verified that the Windows Firewall on the SBS 2008 allows RDP?
RWW only requires 443 but you have to have the certificate installed on the remote computer for RWW to work.
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My W2k3 is my terminal server at work. We VPN to our clients and then RDP to their servers.
I have disabled Windows firewall and stopped the services. I also stopped the services on Trend Micro Antivirus/Firewall. I also changed the RDP port on the server in question to 9999 to see if there is a conflict with another service. I restarted the server and still have the same issue.
How to I use RWW?
I have disabled Windows firewall and stopped the services. I also stopped the services on Trend Micro Antivirus/Firewall. I also changed the RDP port on the server in question to 9999 to see if there is a conflict with another service. I restarted the server and still have the same issue.
How to I use RWW?
Regarding Terminal Services make sure you have this RDP client for connecting to SBS 2008
http://www.microsoft.com/d
Regarding RWW, this is a web based Terminal Services that allows connectiion to either the server or specific workstations. I'm a bit surprised that your supporting SBS customers and don't know about RWW.
Here is a link to the SBS Product Team's Blog with an Intro to RWW. http://blogs.technet.com/s
http://www.microsoft.com/d
Regarding RWW, this is a web based Terminal Services that allows connectiion to either the server or specific workstations. I'm a bit surprised that your supporting SBS customers and don't know about RWW.
Here is a link to the SBS Product Team's Blog with an Intro to RWW. http://blogs.technet.com/s
Regardless if I used RWW in sbs 2008 before or not. The point is that the least I should be able to do is to telnet to port 3389. I can't telnet to port 3389 even after changing the port number in the registry.
I already have the latest Terminal Services Client 6.0 installed on my w2k3 server and on the clients Vista machine.
I already have the latest Terminal Services Client 6.0 installed on my w2k3 server and on the clients Vista machine.
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update: I have performed an "netstat -an |find /i "listening" and I can't see port 3389 listening.
Any ideas?
Any ideas?
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Glad to see that you sorted this out. My recommendation regarding RWW was simply to see if there might be more going on than just RDP issues for external connectivity.
Very odd that you should be missing a registry key. That's one I haven't seen.
Best of luck
Very odd that you should be missing a registry key. That's one I haven't seen.
Best of luck
Yeah I had similar issue once with a Windows XP, where RDP didn't work on that machine so I just formatted the computer. But in this case I had to dig a lot deeper.
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I'm having the same problem. Would you mind telling us all which entry was missing?
SBS
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Small Business Server (SBS) is a line of server operating systems targeted at small businesses by bundling the operating system with a number of other Microsoft products that would normally need to be purchased or licensed separately. The most notable inclusions are Exchange, SQL Server, SharePoint and ISA/TMG (Microsoft's firewall and proxy server).