Error 1053: the service did not respond to the start or control request in timely fashion

exp_exch1 used Ask the Experts™
I have a 3rd party web app that uses Apache Tomcat service. It was installed before I arrived. I'm not that familiar with the setup and I'm not a web developer so most of this is new to me. The application has gone down in the past and restarting the apache tomcat service would always resolve the problem. However, I can't get the service to start this time. Any suggestions would be appreciated.
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First of all you please tell more on how do you strt your application? Did you check application logs? What about syslogs?

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