Computer won't connect to the internet, ping and tracert retirn "no resources"
I have a laptop running Windows XP that logs into the domain but the user can't get onto the internet. When I run a a tracert or ping it returns "no resources" - I've tried ipconfig /renew and rebooting but nothing works. Any ideas? Thanks.
Houssam Ballout
are you able to ping gateway/dns?
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Yes - it says pinging "oy" and the "y" has two dots above it. Also get this error in event viewer. the security system detected an attempted downgrade attack for server
ASKER
Your suggestion worked, although once I was back online it was clear I had a virus on this machine, despite having the latest version of Symantec Endpoint that received regular updates. Looks like the whole computer will need to be reformatted. Thanks for the help.
Try running Malwarebytes - www.malwarebytes.org to get rid of the uninvited guest. Re-formatting is a little extreme.
SEP is only one tool in the fight against spam. Not clicking on pop-ups and careful web browsing is the best approach, backed up by tools like Malwarebytes.
Glad you are sorted and hope you nail the virus. Thanks for the points.
SEP is only one tool in the fight against spam. Not clicking on pop-ups and careful web browsing is the best approach, backed up by tools like Malwarebytes.
Glad you are sorted and hope you nail the virus. Thanks for the points.
FYI - you many also have to run the following command to get this fixed.
netsh winsock reset
netsh winsock reset