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hp laserjet 4000dn ERROR 13.10 18 AND 41.03.00

mcl_0033
mcl_0033 asked
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WE HAVE AN HP LASERJET 4000 AND WE HAVE ALWAYS THE SAME ERROR 13.10 18 AND 41.03.00. WE HAVE CHANGE MAINTENANCE KIT AND WE HAVE ALWAYS THIS ERROR.
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Commented:
13.10 is a jam in the duplexer. at rear area of the pritner. Check that are for damage or things stuck in the paper path.

41 error is wrong paper size. Checkthe guides are set correct. Check the lever is not set to custom. Check the proper paper is loaded int the tray.

Author

Commented:
I have change the duplexer unit and it worked just fine.
No more error 13.10 18 and 41.03.00

Thanks!

Author

Commented:
thx