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ErnestoFlag for Mexico

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rundll error loading tapi.info

Hi you experts,
At start up in xp pro env i have this error message "error loading tapi.info"

I have AVG antiv and can't stop the viral problem,
any advice in orden to fix this error o delete the malware.
thank you a lot
edo
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Bazza82
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TAPI is to do with a telephony programming interface. So any direver relating to this IP office by Avaya should be removed. if you suspect it to be malware, spyware try using

Normal malware cleaner & Super anti spyware
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rpggamergirl
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download Autoruns, search for the related entry and then delete it.

Create a new folder on your hard drive called AutoRuns (C:\AutoRuns) and extract (unzip) the file there.
Open the folder and double-click on autoruns.exe to launch it, It may take some time to scan and when done scanning, it will show ready.
Scroll through the list and look for a startup entry related to the file(s) in the error message.
Right-click on the entry and choose delete.
Reboot your computer and see if the startup error returns.

Link to autoruns.
http://www.microsoft.com/technet/sysinternals/utilities/Autoruns.mspx