troubleshooting Question
"test page failed to print" "cannot access your printer" XP shared printer on network
asked on
I have a network of 3 computers.
- One has a printer installed via USB and it's shared
- one other can print to the shared printer just fine.
- but the third computer can't print to that printer. It gets: "Test page failed to print"
Or, if I drage a .txt document to the printer in the Printers and Faxes window, I get a message: "cannot access your printer".
But, I *can* double click on the printer and see the queue including print jobs from other workstations.
I have turned off the firewalls.
I have reinstalled this printer many times to no avail.
This is an HP Officejet 6210
I do note that this printer does not show up on the list of printers that could be installed when just trying to install it.
I wonder how to force a printer to show up on the list of available printers for install? But that is another question I guess.
I need to get this fixed quickly!!
- One has a printer installed via USB and it's shared
- one other can print to the shared printer just fine.
- but the third computer can't print to that printer. It gets: "Test page failed to print"
Or, if I drage a .txt document to the printer in the Printers and Faxes window, I get a message: "cannot access your printer".
But, I *can* double click on the printer and see the queue including print jobs from other workstations.
I have turned off the firewalls.
I have reinstalled this printer many times to no avail.
This is an HP Officejet 6210
I do note that this printer does not show up on the list of printers that could be installed when just trying to install it.
I wonder how to force a printer to show up on the list of available printers for install? But that is another question I guess.
I need to get this fixed quickly!!
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