troubleshooting Question

"test page failed to print" "cannot access your printer" XP shared printer on network

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hypercubeFlag for United States of America asked on
Printers and ScannersWindows Vista
2 Comments2 Solutions1021 ViewsLast Modified:
I have a network of 3 computers.  
- One has a printer installed via USB and it's shared
- one other can print to the shared printer just fine.
- but the third computer can't print to that printer.  It gets: "Test page failed to print"
Or, if I drage a .txt document to the printer in the Printers and Faxes window, I get a message: "cannot access your printer".
But, I *can* double click on the printer and see the queue including print jobs from other workstations.
I have turned off the firewalls.
I have reinstalled this printer many times to no avail.

This is an HP Officejet 6210

I do note that this printer does not show up on the list of printers that could be installed when just trying to install it.
I wonder how to force a printer to show up on the list of available printers for install?  But that is another question I guess.

I need to get this fixed quickly!!
ASKER CERTIFIED SOLUTION
hypercube

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