troubleshooting Question

Sharepoint Designer workflow duplicate emails

Avatar of cpservice
cpservice asked on
InfoPathMicrosoft SharePointMicrosoft Office
5 Comments2 Solutions3358 ViewsLast Modified:
Im using sharepoint designer to create a workflow with an infopath form that is held on my sharepoint form library. The approval process works correctly and the emails work properly but after having the appropriate person selected in a drop down, the email sends to that department head correctly, then they click the link and that department head approves, then it is sent to the materials manager to order and when she finilizes and sends off her approval so that it saves and is complete. It resends all the previous emails to everyone that was involved and creates duplicate emails for every email already sent. Any help would be appreciated this is not an out of the box workflow it is custom and microsoft helped but now they want to charge to help me fix the broken workflow they helped create .

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 2 Answers and 5 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 2 Answers and 5 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros