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jmicorpFlag for United States of America

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Sharepoint MOSS 2007 issue with single user receiving 403 error

We've got a few sharepoint farms in our company, a single prod unit, and multiple test and staging environments. our staging server is giving us trouble with a single test account that we can't seem to shake out. The user simply cannot log in to sharepoint. They are a simple domain user with minimal domain rights, but standard user level access in sharepoint. We've been down the path of trying to work with services permissions to fix this issue -- but as a sharepoint user, what local service permissions should this user even have? authenticated users in general should have only the slightest control over services, right?

This failure message is sporadic and unpredictable. It may have even completely gone away with my efforts to make more relaxed permissions on MSDTC. At the end of the day, that one individual user is still given SIMPLE 403 FORBIDDEN errors from IIS upon logging in. Strangely enough, it takes 3 login attempts to generate this message. Any ideas?
Event Type:	Failure Audit
Event Source:	Security
Event Category:	Object Access 
Event ID:	560
Date:		10/6/2009
Time:		2:55:20 PM
User:		domain\SP_CBP_Test_00749
Computer:	somecomputer
Description:
Object Open:
 	Object Server:	SC Manager
 	Object Type:	SERVICE OBJECT
 	Object Name:	WinHttpAutoProxySvc
 	Handle ID:	-
 	Operation ID:	{0,475837461}
 	Process ID:	432
 	Image File Name:	C:\WINDOWS\system32\services.exe
 	Primary User Name:	somecomputernameSTAGING$
 	Primary Domain:	somedomain
 	Primary Logon ID:	(0x0,0x3E7)
 	Client User Name:	SP_CBP_Test_00749
 	Client Domain:	ALS
 	Client Logon ID:	(0x0,0x1C5CACEA)
 	Accesses:	Query status of service 
			Start the service 
			Query information from service 
 	Privileges:	-
 	Restricted Sid Count:	0
 	Access Mask:	0x94

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Avatar of Poolio
Poolio

Does this user get a 403 for every part of SharePoint, or one particular site?

Is there anything in the ULS logs around the time of the failed login?
Just to clarify, there is no clear correlation between the failed login and the 560 event, correct?
Avatar of jmicorp

ASKER

there was prior to setting relaxed permissions for AU on MSDTC service.
To answer your question, the user accessing the site need have no permissions whatsoever on local services on the sharepoint server. If you can post any relevant ULS entries that would be a good place to start.
Avatar of jmicorp

ASKER

working on that.
in the meantime, clue:

we have several site collections on this staging box. From this point forward, i'll refer to the site collection that initially prompted this issue as SC1. other site collections, SC2-5, seem to work just fine! How about that?
OK that's useful, so we can rule out a problem with IIS per se, SharePoint permissions per se and the user's profile in AD and SharePoint.

The ULS logs are the next step, so whenever you're able.
Avatar of jmicorp

ASKER

sorry, got wrapped up. I've got ULS logviewer from codeplex installed now. What category do you need me to pull from?
Any warning, exception or otherwise relevant entries that appear at the moment the user tries to log in
Avatar of jmicorp

ASKER

I'm sorry that I need a little hand holding in this regard. When i use ULS, i need to specify a file, a category, and a severity.
Not sure what you're referring to, are you using a tool to read the ULS logs? You can just go right in and open the file in notepad, and then copy the chunk of entries around the time of the failure.

Have you checked the behavior when you access the site as http://<portalname>/default.aspx instead of http://<portalname>, if you are able to access the site, then simply go to change the App pool and see the behavior.

You can check the permission of the bin folder in the IIS virtual site and ensure the users group has Read/Execute permission along with List folder

Also check the following  KB for reference.
http://support.microsoft.com/kb/822786
http://support.microsoft.com/kb/841001
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Avatar of jmicorp
jmicorp
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