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Sam-Phukon

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Error number: 0x8DDD0002

Team,

We are receving an eror while installing updates as folows:

"To install updates from website, you must be logged on as an administrator or a member of the Administrators on your computer. If you use Windows XP, you can see if you are an admnistratorby going to user accounts in control panel".

Appreciate your help in resolving this at the earliest.
Doc1.doc
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kparrent

Do you have more than one user account on your computer?  If not, go to Start > Control Panel > User Accounts.

Edit the user account you are logged in as and verify it is set to a Computer Administrator.
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ASKER

I have already done that and it shows me as administrator. Still the problem exists.
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create another user accounnt to test if it still exists
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nobus
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Will try these solutions and let you know if this works.
This resolved this, however the steps were somewaht difficult to have someone implement this remotely.
tx for the feedback !