lccjlt
asked on
Server hangs / locks up and won't boot with network cable plugged in.
Our client is running a Dell PowerEdge 2900 with a PERC 6i RAID controller and Windows Server 2003 Small Business. It's running Active Directory, Exchange, DNS, and DHCP. Software installed is Syspro, and Viper Antivirus. No changes to the server have been made within the past couple of weeks other than installing the Antivirus and changing the Administrator password (which has since been changed back). In case it may be relevant, my first step I took was to reserve the UDP ports for IPsec and Viper Antivirus in the registery due to an error in the event log, and because the server would not get online.
The problem started with the server rebooting itself a couple of times and would hang at "Applying Computer Settings" until it would eventually lock up (meaning the mouse and keyboard are non-responsive and a hard reboot is required). Safe mode works all the time, with networking works sometimes, and normal boot works fine if I unplug the network cable. It takes a VERY long time to boot when booting in normal mode. I also found that if I turn off the DNS Server service that the system boots into normal mode fine. If at any point I turn DNS Server back on, after about half an hour, the system will go unresponsive with no HDD activity and a hard reboot is required. At this point there aren't any key events in the Event Log but there are a few misc events regarding a general problem with Active Directory.
What do you recommend as a next step in troubleshooting? This problem is urgent as our client is totally down at this point and we've been troubleshooting for 2 days now. I'm offering 500 points to whoever resolves the issue!
The problem started with the server rebooting itself a couple of times and would hang at "Applying Computer Settings" until it would eventually lock up (meaning the mouse and keyboard are non-responsive and a hard reboot is required). Safe mode works all the time, with networking works sometimes, and normal boot works fine if I unplug the network cable. It takes a VERY long time to boot when booting in normal mode. I also found that if I turn off the DNS Server service that the system boots into normal mode fine. If at any point I turn DNS Server back on, after about half an hour, the system will go unresponsive with no HDD activity and a hard reboot is required. At this point there aren't any key events in the Event Log but there are a few misc events regarding a general problem with Active Directory.
What do you recommend as a next step in troubleshooting? This problem is urgent as our client is totally down at this point and we've been troubleshooting for 2 days now. I'm offering 500 points to whoever resolves the issue!
Is the server the only domain controller and DNS server on the network? Are there any log entries regarding the DNS server in the event log?
Can you post the results of the following commands:
ipconfig /all
and
nslookup server.yourdomain.com
Can you post the results of the following commands:
ipconfig /all
and
nslookup server.yourdomain.com
My thoughts exactly -DJL- hence my question to the author. Seems to me like there might be another DNS server somewhere or that the DNS server on the SBS machine is forwarding all queries elsewhere.
ASKER
This server is the only DNS server and the only DC on the network. The system seems fully functional after it boots into normal mode and I start DNS manually. I'm then able to log on locally and all users are able to log on via the network and access all of their shares and mail. I haven't seen any entries in the DNS event log.
I'm not physically at the machine now so I'll get you the ipconfig and nslookup shortly.
Thanks for the quick replies!
I'm not physically at the machine now so I'll get you the ipconfig and nslookup shortly.
Thanks for the quick replies!
It sounds like either;
The network adapter settings are incorrect - the primary DNS entry should be the servers IP or 127.0.0.1, secondary should be blank
The antivirus is blocking/causing problems with traffic on port 53 TCP/UDP
Some of the entries in the DNS zone could be corrupt, or the zone isn't loading correctly.
You could try running NETDIAG and DCDIAG available in the 2003 support tools: http://support.microsoft.com/kb/892777
The network adapter settings are incorrect - the primary DNS entry should be the servers IP or 127.0.0.1, secondary should be blank
The antivirus is blocking/causing problems with traffic on port 53 TCP/UDP
Some of the entries in the DNS zone could be corrupt, or the zone isn't loading correctly.
You could try running NETDIAG and DCDIAG available in the 2003 support tools: http://support.microsoft.com/kb/892777
ASKER
I've now taken the server to our office and it's doing the same thing so I don't believe it's due to any rogue DNS server somewhere. The Antivirus has been disabled completely for troubleshooting purposes and the problem persists. This problem happened out of nowhere and the network adapter settings have been quadruple checked. I have reinstalled DNS and no luck so I'll try to just delete the zone and create a new one to see what happens.
I've neverrun NETDIAG or DCDIAG before and I see there are a lot of options. What should I run for these circumstances?
I've neverrun NETDIAG or DCDIAG before and I see there are a lot of options. What should I run for these circumstances?
Please post the result of netdiag and dcdiag here so that I can have a look.
ASKER
Results for IPCONFIG and NSLOOKUP:
C:\Documents and Settings\Administrator>ipc onfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : fs3
Primary Dns Suffix . . . . . . . : ellison.local
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : ellison.local
Ethernet adapter Local Area Connection 2:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom BCM5708C NetXtreme II GigE (NDIS
VBD Client) #2
Physical Address. . . . . . . . . : 00-1E-C9-DB-EE-37
DHCP Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 192.168.99.118
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.99.1
DNS Servers . . . . . . . . . . . : 127.0.0.1
C:\Documents and Settings\Administrator>nsl ookup fs3.ellison.local
Server: localhost
Address: 127.0.0.1
Name: fs3.ellison.local
Address: 192.168.99.118
C:\Documents and Settings\Administrator>ipc
Windows IP Configuration
Host Name . . . . . . . . . . . . : fs3
Primary Dns Suffix . . . . . . . : ellison.local
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : ellison.local
Ethernet adapter Local Area Connection 2:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom BCM5708C NetXtreme II GigE (NDIS
VBD Client) #2
Physical Address. . . . . . . . . : 00-1E-C9-DB-EE-37
DHCP Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 192.168.99.118
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.99.1
DNS Servers . . . . . . . . . . . : 127.0.0.1
C:\Documents and Settings\Administrator>nsl
Server: localhost
Address: 127.0.0.1
Name: fs3.ellison.local
Address: 192.168.99.118
ASKER
Results for NETDIAG and DCDIAG:
C:\Documents and Settings\Administrator>dcd iag
Domain Controller Diagnosis
Performing initial setup:
Done gathering initial info.
Doing initial required tests
Testing server: Default-First-Site-Name\FS 3
Starting test: Connectivity
......................... FS3 passed test Connectivity
Doing primary tests
Testing server: Default-First-Site-Name\FS 3
Starting test: Replications
......................... FS3 passed test Replications
Starting test: NCSecDesc
......................... FS3 passed test NCSecDesc
Starting test: NetLogons
......................... FS3 passed test NetLogons
Starting test: Advertising
Warning: FS3 is not advertising as a time server.
......................... FS3 failed test Advertising
Starting test: KnowsOfRoleHolders
......................... FS3 passed test KnowsOfRoleHolders
Starting test: RidManager
......................... FS3 passed test RidManager
Starting test: MachineAccount
......................... FS3 passed test MachineAccount
Starting test: Services
IsmServ Service is stopped on [FS3]
w32time Service is stopped on [FS3]
......................... FS3 failed test Services
Starting test: ObjectsReplicated
......................... FS3 passed test ObjectsReplicated
Starting test: frssysvol
......................... FS3 passed test frssysvol
Starting test: frsevent
......................... FS3 passed test frsevent
Starting test: kccevent
......................... FS3 passed test kccevent
Starting test: systemlog
An Error Event occured. EventID: 0x0000168E
Time Generated: 10/10/2009 14:41:14
Event String: The dynamic registration of the DNS record
An Error Event occured. EventID: 0x0000168E
Time Generated: 10/10/2009 14:41:14
Event String: The dynamic registration of the DNS record
An Error Event occured. EventID: 0x0000168E
Time Generated: 10/10/2009 14:41:14
Event String: The dynamic registration of the DNS record
An Error Event occured. EventID: 0x0000168E
Time Generated: 10/10/2009 14:41:14
Event String: The dynamic registration of the DNS record
An Error Event occured. EventID: 0x0000168E
Time Generated: 10/10/2009 14:41:14
Event String: The dynamic registration of the DNS record
An Error Event occured. EventID: 0x0000168E
Time Generated: 10/10/2009 14:41:14
Event String: The dynamic registration of the DNS record
An Error Event occured. EventID: 0x0000168E
Time Generated: 10/10/2009 14:41:14
Event String: The dynamic registration of the DNS record
An Error Event occured. EventID: 0x0000168E
Time Generated: 10/10/2009 14:41:14
Event String: The dynamic registration of the DNS record
An Error Event occured. EventID: 0x0000168E
Time Generated: 10/10/2009 14:41:14
Event String: The dynamic registration of the DNS record
An Error Event occured. EventID: 0x0000168E
Time Generated: 10/10/2009 14:41:14
Event String: The dynamic registration of the DNS record
An Error Event occured. EventID: 0x0000168E
Time Generated: 10/10/2009 14:41:14
Event String: The dynamic registration of the DNS record
An Error Event occured. EventID: 0x0000168E
Time Generated: 10/10/2009 14:41:14
Event String: The dynamic registration of the DNS record
An Error Event occured. EventID: 0x0000168E
Time Generated: 10/10/2009 14:41:14
Event String: The dynamic registration of the DNS record
An Error Event occured. EventID: 0x0000168E
Time Generated: 10/10/2009 14:41:14
Event String: The dynamic registration of the DNS record
An Error Event occured. EventID: 0x0000168E
Time Generated: 10/10/2009 14:41:14
Event String: The dynamic registration of the DNS record
An Error Event occured. EventID: 0x0000168E
Time Generated: 10/10/2009 14:41:14
Event String: The dynamic registration of the DNS record
An Error Event occured. EventID: 0x0000168E
Time Generated: 10/10/2009 14:41:14
Event String: The dynamic registration of the DNS record
An Error Event occured. EventID: 0x0000168E
Time Generated: 10/10/2009 14:41:14
Event String: The dynamic registration of the DNS record
An Error Event occured. EventID: 0x0000168E
Time Generated: 10/10/2009 14:41:14
Event String: The dynamic registration of the DNS record
An Error Event occured. EventID: 0x0000168E
Time Generated: 10/10/2009 14:41:14
Event String: The dynamic registration of the DNS record
An Error Event occured. EventID: 0x0000168E
Time Generated: 10/10/2009 14:41:14
Event String: The dynamic registration of the DNS record
An Error Event occured. EventID: 0x0000168E
Time Generated: 10/10/2009 14:41:14
Event String: The dynamic registration of the DNS record
An Error Event occured. EventID: 0x0000168F
Time Generated: 10/10/2009 14:41:14
Event String: The dynamic deletion of the DNS record
An Error Event occured. EventID: 0x0000168F
Time Generated: 10/10/2009 14:41:14
Event String: The dynamic deletion of the DNS record
An Error Event occured. EventID: 0x0000168F
Time Generated: 10/10/2009 14:41:14
Event String: The dynamic deletion of the DNS record
An Error Event occured. EventID: 0x0000168F
Time Generated: 10/10/2009 14:41:14
Event String: The dynamic deletion of the DNS record
An Error Event occured. EventID: 0x0000168E
Time Generated: 10/10/2009 14:43:49
Event String: The dynamic registration of the DNS record
An Error Event occured. EventID: 0x0000168F
Time Generated: 10/10/2009 14:43:49
Event String: The dynamic deletion of the DNS record
An Error Event occured. EventID: 0x0000168F
Time Generated: 10/10/2009 14:43:49
Event String: The dynamic deletion of the DNS record
An Error Event occured. EventID: 0x0000168F
Time Generated: 10/10/2009 14:43:49
Event String: The dynamic deletion of the DNS record
An Error Event occured. EventID: 0x0000168F
Time Generated: 10/10/2009 14:43:49
Event String: The dynamic deletion of the DNS record
An Error Event occured. EventID: 0xC0001B70
Time Generated: 10/10/2009 14:44:14
(Event String could not be retrieved)
An Error Event occured. EventID: 0x80001778
Time Generated: 10/10/2009 14:47:13
Event String: The previous system shutdown at 2:44:04 PM on
An Error Event occured. EventID: 0x80001778
Time Generated: 10/10/2009 14:52:44
Event String: The previous system shutdown at 2:47:13 PM on
An Error Event occured. EventID: 0xC0002715
Time Generated: 10/10/2009 14:53:32
(Event String could not be retrieved)
An Error Event occured. EventID: 0xC0002715
Time Generated: 10/10/2009 14:53:45
(Event String could not be retrieved)
An Error Event occured. EventID: 0xC0002715
Time Generated: 10/10/2009 14:54:31
(Event String could not be retrieved)
An Error Event occured. EventID: 0xC00007DD
Time Generated: 10/10/2009 14:57:24
Event String: SMTP could not connect to any DNS server. Either
An Error Event occured. EventID: 0xC1010022
Time Generated: 10/10/2009 14:58:31
(Event String could not be retrieved)
An Error Event occured. EventID: 0xC1010022
Time Generated: 10/10/2009 14:58:31
(Event String could not be retrieved)
An Error Event occured. EventID: 0xC101003A
Time Generated: 10/10/2009 14:58:31
(Event String could not be retrieved)
An Error Event occured. EventID: 0xC101003B
Time Generated: 10/10/2009 14:58:31
Event String: Generate Activation Context failed for
An Error Event occured. EventID: 0xC1010022
Time Generated: 10/10/2009 14:58:31
(Event String could not be retrieved)
An Error Event occured. EventID: 0xC1010022
Time Generated: 10/10/2009 14:58:31
(Event String could not be retrieved)
An Error Event occured. EventID: 0xC101003A
Time Generated: 10/10/2009 14:58:31
(Event String could not be retrieved)
An Error Event occured. EventID: 0xC101003B
Time Generated: 10/10/2009 14:58:31
Event String: Generate Activation Context failed for
An Error Event occured. EventID: 0xC1010022
Time Generated: 10/10/2009 14:58:33
(Event String could not be retrieved)
An Error Event occured. EventID: 0xC1010022
Time Generated: 10/10/2009 14:58:33
(Event String could not be retrieved)
An Error Event occured. EventID: 0xC101003A
Time Generated: 10/10/2009 14:58:33
(Event String could not be retrieved)
An Error Event occured. EventID: 0xC101003B
Time Generated: 10/10/2009 14:58:33
Event String: Generate Activation Context failed for
An Error Event occured. EventID: 0xC0001B7A
Time Generated: 10/10/2009 15:00:37
(Event String could not be retrieved)
An Error Event occured. EventID: 0xC000271A
Time Generated: 10/10/2009 15:00:40
(Event String could not be retrieved)
An Error Event occured. EventID: 0xC0001B7A
Time Generated: 10/10/2009 15:00:47
(Event String could not be retrieved)
......................... FS3 failed test systemlog
Starting test: VerifyReferences
......................... FS3 passed test VerifyReferences
Running partition tests on : ForestDnsZones
Starting test: CrossRefValidation
......................... ForestDnsZones passed test CrossRefValidation
Starting test: CheckSDRefDom
......................... ForestDnsZones passed test CheckSDRefDom
Running partition tests on : DomainDnsZones
Starting test: CrossRefValidation
......................... DomainDnsZones passed test CrossRefValidation
Starting test: CheckSDRefDom
......................... DomainDnsZones passed test CheckSDRefDom
Running partition tests on : Schema
Starting test: CrossRefValidation
......................... Schema passed test CrossRefValidation
Starting test: CheckSDRefDom
......................... Schema passed test CheckSDRefDom
Running partition tests on : Configuration
Starting test: CrossRefValidation
......................... Configuration passed test CrossRefValidation
Starting test: CheckSDRefDom
......................... Configuration passed test CheckSDRefDom
Running partition tests on : ellison
Starting test: CrossRefValidation
......................... ellison passed test CrossRefValidation
Starting test: CheckSDRefDom
......................... ellison passed test CheckSDRefDom
Running enterprise tests on : ellison.local
Starting test: Intersite
......................... ellison.local passed test Intersite
Starting test: FsmoCheck
Warning: DcGetDcName(TIME_SERVER) call failed, error 1355
A Time Server could not be located.
The server holding the PDC role is down.
Warning: DcGetDcName(GOOD_TIME_SERV ER_PREFERR ED) call failed, error 135
5
A Good Time Server could not be located.
......................... ellison.local failed test FsmoCheck
C:\Documents and Settings\Administrator>net diag
.......................... ..........
Computer Name: FS3
DNS Host Name: fs3.ellison.local
System info : Microsoft Windows Server 2003 (Build 3790)
Processor : x86 Family 6 Model 23 Stepping 6, GenuineIntel
List of installed hotfixes :
KB923561
KB924667-v2
KB925398_WMP64
KB925902
KB927891
KB929123
KB930178
KB931784
KB932168
KB933729
KB933854
KB935839
KB935840
KB936021
KB936357
KB936782
KB938127
KB938127-IE7
KB938464
KB941569
KB941693
KB942830
KB942831
KB943055
KB943460
KB943485
KB944338-v2
KB944653
KB945553
KB946026
KB948496
KB948590
KB948745
KB949014
KB950762
KB950974
KB951066
KB951072-v2
KB951698
KB951746
KB951748
KB952004
KB952069
KB952954
KB953838
KB953838-IE7
KB953839
KB954211
KB954550-v5
KB954600
KB955069
KB955839
KB956391
KB956572
KB956802
KB956803
KB956841
KB956844
KB957097
KB958215-IE7
KB958469
KB958644
KB958687
KB959426
KB960225
KB960714-IE7
KB960803
KB960859
KB961063
KB961371-v2
KB961501
KB967715
KB967723
KB968537
KB968816
KB969805
KB969883
KB970238
KB970483
KB970653-v3
KB971032
KB971557
KB971633
KB971657
KB971961
KB972260-IE7
KB973346
KB973354
KB973507
KB973540
KB973815
KB973869
Q147222
Netcard queries test . . . . . . . : Passed
Per interface results:
Adapter : Local Area Connection 2
Netcard queries test . . . : Passed
Host Name. . . . . . . . . : fs3
IP Address . . . . . . . . : 192.168.99.118
Subnet Mask. . . . . . . . : 255.255.255.0
Default Gateway. . . . . . : 192.168.99.1
Dns Servers. . . . . . . . : 127.0.0.1
AutoConfiguration results. . . . . . : Passed
Default gateway test . . . : Failed
No gateway reachable for this adapter.
NetBT name test. . . . . . : Passed
No remote names have been found.
WINS service test. . . . . : Skipped
There are no WINS servers configured for this interface.
Global results:
Domain membership test . . . . . . : Passed
NetBT transports test. . . . . . . : Passed
List of NetBt transports currently configured:
NetBT_Tcpip_{BDCF456C-EDC7 -4208-ABB1 -6A167A1D3 A2F}
1 NetBt transport currently configured.
Autonet address test . . . . . . . : Passed
IP loopback ping test. . . . . . . : Passed
Default gateway test . . . . . . . : Failed
[FATAL] NO GATEWAYS ARE REACHABLE.
You have no connectivity to other network segments.
If you configured the IP protocol manually then
you need to add at least one valid gateway.
NetBT name test. . . . . . . . . . : Passed
Winsock test . . . . . . . . . . . : Passed
DNS test . . . . . . . . . . . . . : Passed
PASS - All the DNS entries for DC are registered on DNS server '127.0.0.1'.
Redir and Browser test . . . . . . : Passed
List of NetBt transports currently bound to the Redir
NetBT_Tcpip_{BDCF456C-EDC7 -4208-ABB1 -6A167A1D3 A2F}
The redir is bound to 1 NetBt transport.
List of NetBt transports currently bound to the browser
NetBT_Tcpip_{BDCF456C-EDC7 -4208-ABB1 -6A167A1D3 A2F}
The browser is bound to 1 NetBt transport.
DC discovery test. . . . . . . . . : Passed
DC list test . . . . . . . . . . . : Passed
Trust relationship test. . . . . . : Skipped
Kerberos test. . . . . . . . . . . : Passed
LDAP test. . . . . . . . . . . . . : Passed
Bindings test. . . . . . . . . . . : Passed
WAN configuration test . . . . . . : Skipped
No active remote access connections.
Modem diagnostics test . . . . . . : Passed
IP Security test . . . . . . . . . : Skipped
Note: run "netsh ipsec dynamic show /?" for more detailed information
The command completed successfully
C:\Documents and Settings\Administrator>dcd
Domain Controller Diagnosis
Performing initial setup:
Done gathering initial info.
Doing initial required tests
Testing server: Default-First-Site-Name\FS
Starting test: Connectivity
......................... FS3 passed test Connectivity
Doing primary tests
Testing server: Default-First-Site-Name\FS
Starting test: Replications
......................... FS3 passed test Replications
Starting test: NCSecDesc
......................... FS3 passed test NCSecDesc
Starting test: NetLogons
......................... FS3 passed test NetLogons
Starting test: Advertising
Warning: FS3 is not advertising as a time server.
......................... FS3 failed test Advertising
Starting test: KnowsOfRoleHolders
......................... FS3 passed test KnowsOfRoleHolders
Starting test: RidManager
......................... FS3 passed test RidManager
Starting test: MachineAccount
......................... FS3 passed test MachineAccount
Starting test: Services
IsmServ Service is stopped on [FS3]
w32time Service is stopped on [FS3]
......................... FS3 failed test Services
Starting test: ObjectsReplicated
......................... FS3 passed test ObjectsReplicated
Starting test: frssysvol
......................... FS3 passed test frssysvol
Starting test: frsevent
......................... FS3 passed test frsevent
Starting test: kccevent
......................... FS3 passed test kccevent
Starting test: systemlog
An Error Event occured. EventID: 0x0000168E
Time Generated: 10/10/2009 14:41:14
Event String: The dynamic registration of the DNS record
An Error Event occured. EventID: 0x0000168E
Time Generated: 10/10/2009 14:41:14
Event String: The dynamic registration of the DNS record
An Error Event occured. EventID: 0x0000168E
Time Generated: 10/10/2009 14:41:14
Event String: The dynamic registration of the DNS record
An Error Event occured. EventID: 0x0000168E
Time Generated: 10/10/2009 14:41:14
Event String: The dynamic registration of the DNS record
An Error Event occured. EventID: 0x0000168E
Time Generated: 10/10/2009 14:41:14
Event String: The dynamic registration of the DNS record
An Error Event occured. EventID: 0x0000168E
Time Generated: 10/10/2009 14:41:14
Event String: The dynamic registration of the DNS record
An Error Event occured. EventID: 0x0000168E
Time Generated: 10/10/2009 14:41:14
Event String: The dynamic registration of the DNS record
An Error Event occured. EventID: 0x0000168E
Time Generated: 10/10/2009 14:41:14
Event String: The dynamic registration of the DNS record
An Error Event occured. EventID: 0x0000168E
Time Generated: 10/10/2009 14:41:14
Event String: The dynamic registration of the DNS record
An Error Event occured. EventID: 0x0000168E
Time Generated: 10/10/2009 14:41:14
Event String: The dynamic registration of the DNS record
An Error Event occured. EventID: 0x0000168E
Time Generated: 10/10/2009 14:41:14
Event String: The dynamic registration of the DNS record
An Error Event occured. EventID: 0x0000168E
Time Generated: 10/10/2009 14:41:14
Event String: The dynamic registration of the DNS record
An Error Event occured. EventID: 0x0000168E
Time Generated: 10/10/2009 14:41:14
Event String: The dynamic registration of the DNS record
An Error Event occured. EventID: 0x0000168E
Time Generated: 10/10/2009 14:41:14
Event String: The dynamic registration of the DNS record
An Error Event occured. EventID: 0x0000168E
Time Generated: 10/10/2009 14:41:14
Event String: The dynamic registration of the DNS record
An Error Event occured. EventID: 0x0000168E
Time Generated: 10/10/2009 14:41:14
Event String: The dynamic registration of the DNS record
An Error Event occured. EventID: 0x0000168E
Time Generated: 10/10/2009 14:41:14
Event String: The dynamic registration of the DNS record
An Error Event occured. EventID: 0x0000168E
Time Generated: 10/10/2009 14:41:14
Event String: The dynamic registration of the DNS record
An Error Event occured. EventID: 0x0000168E
Time Generated: 10/10/2009 14:41:14
Event String: The dynamic registration of the DNS record
An Error Event occured. EventID: 0x0000168E
Time Generated: 10/10/2009 14:41:14
Event String: The dynamic registration of the DNS record
An Error Event occured. EventID: 0x0000168E
Time Generated: 10/10/2009 14:41:14
Event String: The dynamic registration of the DNS record
An Error Event occured. EventID: 0x0000168E
Time Generated: 10/10/2009 14:41:14
Event String: The dynamic registration of the DNS record
An Error Event occured. EventID: 0x0000168F
Time Generated: 10/10/2009 14:41:14
Event String: The dynamic deletion of the DNS record
An Error Event occured. EventID: 0x0000168F
Time Generated: 10/10/2009 14:41:14
Event String: The dynamic deletion of the DNS record
An Error Event occured. EventID: 0x0000168F
Time Generated: 10/10/2009 14:41:14
Event String: The dynamic deletion of the DNS record
An Error Event occured. EventID: 0x0000168F
Time Generated: 10/10/2009 14:41:14
Event String: The dynamic deletion of the DNS record
An Error Event occured. EventID: 0x0000168E
Time Generated: 10/10/2009 14:43:49
Event String: The dynamic registration of the DNS record
An Error Event occured. EventID: 0x0000168F
Time Generated: 10/10/2009 14:43:49
Event String: The dynamic deletion of the DNS record
An Error Event occured. EventID: 0x0000168F
Time Generated: 10/10/2009 14:43:49
Event String: The dynamic deletion of the DNS record
An Error Event occured. EventID: 0x0000168F
Time Generated: 10/10/2009 14:43:49
Event String: The dynamic deletion of the DNS record
An Error Event occured. EventID: 0x0000168F
Time Generated: 10/10/2009 14:43:49
Event String: The dynamic deletion of the DNS record
An Error Event occured. EventID: 0xC0001B70
Time Generated: 10/10/2009 14:44:14
(Event String could not be retrieved)
An Error Event occured. EventID: 0x80001778
Time Generated: 10/10/2009 14:47:13
Event String: The previous system shutdown at 2:44:04 PM on
An Error Event occured. EventID: 0x80001778
Time Generated: 10/10/2009 14:52:44
Event String: The previous system shutdown at 2:47:13 PM on
An Error Event occured. EventID: 0xC0002715
Time Generated: 10/10/2009 14:53:32
(Event String could not be retrieved)
An Error Event occured. EventID: 0xC0002715
Time Generated: 10/10/2009 14:53:45
(Event String could not be retrieved)
An Error Event occured. EventID: 0xC0002715
Time Generated: 10/10/2009 14:54:31
(Event String could not be retrieved)
An Error Event occured. EventID: 0xC00007DD
Time Generated: 10/10/2009 14:57:24
Event String: SMTP could not connect to any DNS server. Either
An Error Event occured. EventID: 0xC1010022
Time Generated: 10/10/2009 14:58:31
(Event String could not be retrieved)
An Error Event occured. EventID: 0xC1010022
Time Generated: 10/10/2009 14:58:31
(Event String could not be retrieved)
An Error Event occured. EventID: 0xC101003A
Time Generated: 10/10/2009 14:58:31
(Event String could not be retrieved)
An Error Event occured. EventID: 0xC101003B
Time Generated: 10/10/2009 14:58:31
Event String: Generate Activation Context failed for
An Error Event occured. EventID: 0xC1010022
Time Generated: 10/10/2009 14:58:31
(Event String could not be retrieved)
An Error Event occured. EventID: 0xC1010022
Time Generated: 10/10/2009 14:58:31
(Event String could not be retrieved)
An Error Event occured. EventID: 0xC101003A
Time Generated: 10/10/2009 14:58:31
(Event String could not be retrieved)
An Error Event occured. EventID: 0xC101003B
Time Generated: 10/10/2009 14:58:31
Event String: Generate Activation Context failed for
An Error Event occured. EventID: 0xC1010022
Time Generated: 10/10/2009 14:58:33
(Event String could not be retrieved)
An Error Event occured. EventID: 0xC1010022
Time Generated: 10/10/2009 14:58:33
(Event String could not be retrieved)
An Error Event occured. EventID: 0xC101003A
Time Generated: 10/10/2009 14:58:33
(Event String could not be retrieved)
An Error Event occured. EventID: 0xC101003B
Time Generated: 10/10/2009 14:58:33
Event String: Generate Activation Context failed for
An Error Event occured. EventID: 0xC0001B7A
Time Generated: 10/10/2009 15:00:37
(Event String could not be retrieved)
An Error Event occured. EventID: 0xC000271A
Time Generated: 10/10/2009 15:00:40
(Event String could not be retrieved)
An Error Event occured. EventID: 0xC0001B7A
Time Generated: 10/10/2009 15:00:47
(Event String could not be retrieved)
......................... FS3 failed test systemlog
Starting test: VerifyReferences
......................... FS3 passed test VerifyReferences
Running partition tests on : ForestDnsZones
Starting test: CrossRefValidation
......................... ForestDnsZones passed test CrossRefValidation
Starting test: CheckSDRefDom
......................... ForestDnsZones passed test CheckSDRefDom
Running partition tests on : DomainDnsZones
Starting test: CrossRefValidation
......................... DomainDnsZones passed test CrossRefValidation
Starting test: CheckSDRefDom
......................... DomainDnsZones passed test CheckSDRefDom
Running partition tests on : Schema
Starting test: CrossRefValidation
......................... Schema passed test CrossRefValidation
Starting test: CheckSDRefDom
......................... Schema passed test CheckSDRefDom
Running partition tests on : Configuration
Starting test: CrossRefValidation
......................... Configuration passed test CrossRefValidation
Starting test: CheckSDRefDom
......................... Configuration passed test CheckSDRefDom
Running partition tests on : ellison
Starting test: CrossRefValidation
......................... ellison passed test CrossRefValidation
Starting test: CheckSDRefDom
......................... ellison passed test CheckSDRefDom
Running enterprise tests on : ellison.local
Starting test: Intersite
......................... ellison.local passed test Intersite
Starting test: FsmoCheck
Warning: DcGetDcName(TIME_SERVER) call failed, error 1355
A Time Server could not be located.
The server holding the PDC role is down.
Warning: DcGetDcName(GOOD_TIME_SERV
5
A Good Time Server could not be located.
......................... ellison.local failed test FsmoCheck
C:\Documents and Settings\Administrator>net
..........................
Computer Name: FS3
DNS Host Name: fs3.ellison.local
System info : Microsoft Windows Server 2003 (Build 3790)
Processor : x86 Family 6 Model 23 Stepping 6, GenuineIntel
List of installed hotfixes :
KB923561
KB924667-v2
KB925398_WMP64
KB925902
KB927891
KB929123
KB930178
KB931784
KB932168
KB933729
KB933854
KB935839
KB935840
KB936021
KB936357
KB936782
KB938127
KB938127-IE7
KB938464
KB941569
KB941693
KB942830
KB942831
KB943055
KB943460
KB943485
KB944338-v2
KB944653
KB945553
KB946026
KB948496
KB948590
KB948745
KB949014
KB950762
KB950974
KB951066
KB951072-v2
KB951698
KB951746
KB951748
KB952004
KB952069
KB952954
KB953838
KB953838-IE7
KB953839
KB954211
KB954550-v5
KB954600
KB955069
KB955839
KB956391
KB956572
KB956802
KB956803
KB956841
KB956844
KB957097
KB958215-IE7
KB958469
KB958644
KB958687
KB959426
KB960225
KB960714-IE7
KB960803
KB960859
KB961063
KB961371-v2
KB961501
KB967715
KB967723
KB968537
KB968816
KB969805
KB969883
KB970238
KB970483
KB970653-v3
KB971032
KB971557
KB971633
KB971657
KB971961
KB972260-IE7
KB973346
KB973354
KB973507
KB973540
KB973815
KB973869
Q147222
Netcard queries test . . . . . . . : Passed
Per interface results:
Adapter : Local Area Connection 2
Netcard queries test . . . : Passed
Host Name. . . . . . . . . : fs3
IP Address . . . . . . . . : 192.168.99.118
Subnet Mask. . . . . . . . : 255.255.255.0
Default Gateway. . . . . . : 192.168.99.1
Dns Servers. . . . . . . . : 127.0.0.1
AutoConfiguration results. . . . . . : Passed
Default gateway test . . . : Failed
No gateway reachable for this adapter.
NetBT name test. . . . . . : Passed
No remote names have been found.
WINS service test. . . . . : Skipped
There are no WINS servers configured for this interface.
Global results:
Domain membership test . . . . . . : Passed
NetBT transports test. . . . . . . : Passed
List of NetBt transports currently configured:
NetBT_Tcpip_{BDCF456C-EDC7
1 NetBt transport currently configured.
Autonet address test . . . . . . . : Passed
IP loopback ping test. . . . . . . : Passed
Default gateway test . . . . . . . : Failed
[FATAL] NO GATEWAYS ARE REACHABLE.
You have no connectivity to other network segments.
If you configured the IP protocol manually then
you need to add at least one valid gateway.
NetBT name test. . . . . . . . . . : Passed
Winsock test . . . . . . . . . . . : Passed
DNS test . . . . . . . . . . . . . : Passed
PASS - All the DNS entries for DC are registered on DNS server '127.0.0.1'.
Redir and Browser test . . . . . . : Passed
List of NetBt transports currently bound to the Redir
NetBT_Tcpip_{BDCF456C-EDC7
The redir is bound to 1 NetBt transport.
List of NetBt transports currently bound to the browser
NetBT_Tcpip_{BDCF456C-EDC7
The browser is bound to 1 NetBt transport.
DC discovery test. . . . . . . . . : Passed
DC list test . . . . . . . . . . . : Passed
Trust relationship test. . . . . . : Skipped
Kerberos test. . . . . . . . . . . : Passed
LDAP test. . . . . . . . . . . . . : Passed
Bindings test. . . . . . . . . . . : Passed
WAN configuration test . . . . . . : Skipped
No active remote access connections.
Modem diagnostics test . . . . . . : Passed
IP Security test . . . . . . . . . : Skipped
Note: run "netsh ipsec dynamic show /?" for more detailed information
The command completed successfully
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ASKER
Well I ended up recreating the forward lookup zone half an hour ago but the settings I selected match what you wanted me to verify. Shouldn't the forward lookup zone have propagated all of the information that's in AD already? Or would the zone fill only once it's connected back to the network? The only record that's in DNS now is the server itself. I also received a DNS Event ID: 4521 which says:
The DNS server encountered error 32 attempting to load zone ellison.local from Active Directory. The DNS server will attempt to load this zone again on the next timeout cycle. This can be caused by high Active Directory load and may be a transient condition.
Good news is that it hasn't locked up yet when it previously would have...
The DNS server encountered error 32 attempting to load zone ellison.local from Active Directory. The DNS server will attempt to load this zone again on the next timeout cycle. This can be caused by high Active Directory load and may be a transient condition.
Good news is that it hasn't locked up yet when it previously would have...
If you deleted the zone it will take some time to recreate properly once the server is connected back to the network and the workstations 'talk to the server' once again. The workstations will re-register themsevles when you turn them on with the server back in place.
Regards,
Ady
Regards,
Ady
ASKER
The server ran for a couple of hours but it locked itself up again.
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ASKER
My problem in thinking that is that the server only locks up / reboots itself when the DNS server service is running. Otherwise I would agree that it seems like a hardware problem. I've run all Dell diagnostics and looked through Open Manage and don't see anything. There is one error in Open manage about the Perc 6i firmware stating:
Controller event log: Fatal firmware error: Line 3622 in ../../raid/1078dma.c : Controller 0 (PERC 6/i Integrated)
This only came up once in there so I didn't think much of it.
I ran through Windows Updates and there are no available updates for any of the hardware. All software updates available were optional.
Unexpected Shutdown event:
The reason supplied by user ELLISON\Administrator for the last unexpected shutdown of this computer is: Other Failure: System Unresponsive
Reason Code: 0x8000005
Bug ID:
Bugcheck String:
Comment:
Controller event log: Fatal firmware error: Line 3622 in ../../raid/1078dma.c : Controller 0 (PERC 6/i Integrated)
This only came up once in there so I didn't think much of it.
I ran through Windows Updates and there are no available updates for any of the hardware. All software updates available were optional.
Unexpected Shutdown event:
The reason supplied by user ELLISON\Administrator for the last unexpected shutdown of this computer is: Other Failure: System Unresponsive
Reason Code: 0x8000005
Bug ID:
Bugcheck String:
Comment:
ASKER
These answers led me in the right direction but didn't resolve the problem directly.
lccjlt
Did you managed to sort the problem with the firmware? I too have the same issue and it looks like that hard drive firmware is problematic.
Did you managed to sort the problem with the firmware? I too have the same issue and it looks like that hard drive firmware is problematic.
Regards,
Ady