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Deciphering Event Viewer Information - Application Hang: Category (101): Event ID: 1002
I am having considerable difficulty in extracting understandable information from most messages in Event Viewer within the company in which I work. I have a user that is experiencing the following issue when attempting to use Interwoven (now known as Autonomy) DeskSite 6.6. This does not happen each and every time, but periodally and more times than it should. We have gone through all the normal checks: ran a repair on the application, checked the pertinent registry keys etc. and from the data in Event viewer - I am trying to derive as much information as possible as to the application hang and the possible cause of it. In a effort to derive any further key information. Is there anything more tangible that I can get from this information, outside of the fact that the application is hanging?
Here is the error message as shown in Event Viewer.
Category: (101)
Company Name: Microsoft Corporation
Date: 10/14/2009
Event ID: 1002
File name: faultrep.dll
Product Name Microsoft Windows Operating
Product Version: 5.1.2600.2180
Source: Application Hang
Time: 11:50:22 AM
Type: Error
Description: Hanging application Manage32.exe, version 6.6.42.9, hang module hungapp, version 0.0.0.0, hang address 0x00000000
Here is the error message as shown in Event Viewer.
Category: (101)
Company Name: Microsoft Corporation
Date: 10/14/2009
Event ID: 1002
File name: faultrep.dll
Product Name Microsoft Windows Operating
Product Version: 5.1.2600.2180
Source: Application Hang
Time: 11:50:22 AM
Type: Error
Description: Hanging application Manage32.exe, version 6.6.42.9, hang module hungapp, version 0.0.0.0, hang address 0x00000000
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Could have shared some further insight as to how to utilize the utility, as opposed to just pointing me to the utility. This is why users believe in this site and in the expert and informative advice provided here. Not all persons are at the same skill level (of course).
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