I create a new document in SharePoint, using a template.docx. This opens and I copy and paste the body from another document. I go to the table of contents and "Update Entire Table". When I scroll down a page or two I get a "Not Responding" error from word. On Win 7 it remains there in "whiteout". In XP Pro it goes through a document recovery process.
My PC is running Win 7 RTM, with 4GB RAM. This also happens on an XP Pro SP3 with 1GB RAM.
Both machines are running Office Professional Plus 2007 SP2.
The event log entry is the same for both machines (below is the Win 7 one)
I have seen an article which talked about removing SP2 for Office. That doesn't seem like a great idea to me because there are probably a lot more benefits to having SP2 than drawbacks. I'd like to ask about other ideas before I'd resort to that.
Anyone have any ideas?
Fault bucket , type 0
Event Name: AppHangTransient
Response: Not available
Cab Id: 0
These files may be available here:
Rechecking for solution: 0
Report Id: ea3f655d-be55-11de-aabb-000ffe9bb103
Report Status: 1