troubleshooting Question

HP Proliant Server no video/booting

Avatar of turzyx
turzyx asked on
NetworkingWindows NetworkingSwitches / Hubs
4 Comments1 Solution1478 ViewsLast Modified:
Hi,

Unfortunately some of question details will be rather vague for now, my apologisies;

Our HP Proliant Server (sorry no model number to hand - has 6 hdd caddys in the front, dual NICs if that helps) failed this afternoon. It has been in use for quite a few years but had no real problems with it.

We had to restart the server due to an unrelated issue (basically the ISP went down and one of our databases froze up), and since then we have had issues. There is no video output (tried 2 displays) although all the status lights on the front seem fine and all the HDDs spin up ok from what I can tell.

I don't believe the system is booting correctly (aside from the display issues), as it is not registering with the domain or allowing any kind of interaction via ethernet.

Tommorow morning I'm going to try dismantling the thing, hopefully it's just a dodgy component not seated properly somewhere but I was wondering if anyone has any advice on resetting things back to default settings or any general tips?

I have absolutely no dcoumentation or support with this issue - I'd really like to be a bit prepared before diving head first into this as I need to maximise my time on it (it's a mission critical server, really).


Thanks very much in advance,


Simon Thomas
ASKER CERTIFIED SOLUTION
aktharchowdhury

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