OK - Here is a weird one for you. A Woman at my organization got married 2 years ago. I followed what I thought was normal procedures for changing her name and I have not had any problems since doing that. Everything has worked fine.
Now I have set up a Blackberry Enterprise Server and when I add her as a user, it shows her old name. Like this....
I select NewName from Active Directory.
Blackberry then shows an entry on the user screen like this....
/o=First Organization/ou=First Administrative Group/cn=Recipients/cn=OLDNAME
So, of course, we are never able to activate because Blackberry is looking for the wrong name.
Where is it getting the old name from and how do I fix it?