Hi Guys, hope you can help with this frustrating issue we have!
We have a Lenovo ThinkPad T60, running Windows 7 Ultimate. We are running Outlook 2007, connecting to a SBS 2003 via VPN. When we are connected via any other Internet connection ( not on the same wired network as the business ) and VPN in, Outlook synchronises fine. Even when connected directly to Exchange and the network wired in, it works fine.
We are in Australia and are using Telstra Wireless Broadband HSDPA modem Internet access on the go. We can connect fine to the Internet and even VPN in to the network okay. We can then view network drives and folders and even connect to Exchange fine. Our signal strength is fine and we are getting 2Mbps download speeds.
However, the weird thing is that the folders just won't synchronise in outlook when connected via the Wireless Broadband HSDPA modem! Have had the laptop sitting beside me now, for the last 1 hour, saying "Synchronizing Server changes in folder 'Inbox' ", but it isn't doing anything! Even looking at the data sent/received it isn't having any transfers and therefore not synchronising Exchange.
Have tried all of the below and they haven't worked:
* Resetting the Send / Receive settings, to just do it on one folder
* Deleted the Outlook profile and recreated it
* Turned Windows firewall off
* Reset default security settings in Internet Explorer to the lowest level
* Deleted the Telstra connection software, rebooted and reinstalled
Am also VPN'ing in at the moment on a different computer and Exchange connects and synchronises okay. Just also disconnected the wireless modem on the laptop and am at a remote location, with another separate wired Internet connection and it is happily synchronising exchange!? Isn't it moments like this, that you just wish you could . . . @#$%@#$% !!
Further to this, it definitely used to work! The only thing that we did that might have changed some settings somewhere, is plugged into a hotel broadband Internet connection, but didn't end up using it and from then on, we are having this issue in synchronising Exchange.
Thanks so much in advance for anyone's help, would really appreciate it!