retrieve contacts outlook

liquardo
liquardo used Ask the Experts™
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Hi All,

Is there a way of retrieving deleted outlook contacts. The account they were deleted from is an exchnage account.

Thanks
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Good Morning

Check the 'Deleted Items' folder.  If the contacts were completely deleted from there, then the only way to retrieve deleted folders is to restore the mailbox.  Or, if the user was utilizing a *.pst and backing up their contacts, they could use the personal folder to copy the deleted contacts back into the mailbox.

LJ

Author

Commented:
Hi,

Checked the Deleted items but theres nothing there, theres also no pst file. the only place I think It could be retrieved from is the exchange Sever. Any suggestions
Good Morning,

If you're running Outlook 2003, right click 'Deleted Items' folder and select 'Recover Deleted Items.'  If you're running Outlook 2007, select the 'Deleted Items' folder, click Tools and select 'Recover Deleted Items.'  
Also, keep in mind that it depends on the mailbox store settings on your Exchange server.  There's a deletion setting to keep deleted items for a certain amount of days.  Default is to keep deleted items for 7 days and keep deleted mailboxes for 30 days.
LJ
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Author

Commented:
Hi,

It keeps the data but there are no contacts on the deleted recovery list, would there be  a way of restoring the contacts from the server?
I am not sure I understand by it keeps the data, but no contacts.  How many days ago were the contacts deleted?  If you do not see the contacts, then most likely they will not be recovered from the actual server, unless you run some kind of 3rd party software or perform an actual mailbox restore from the Exchange backup.

Author

Commented:

Hi

Methinks you are right in that the only way to retrieve is from an exchange mailbox restore. The data I can see from recovery is deleted emails no contacts.
Good Afternoon Liquardo,

Is this ticket ok to close?

LJ

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