I am having an issue with one of my XP machines that was just recently reformatted. First of all the printing set-up on this machine was tricky. I have two older dot-matrix (Epson DFX-8500 and FX-880) and one laserjet (HP officejet 1022) hooked up to this one machine. The HP through USB. The machine worked fine for a week or two and then one day the user attempted to print (to the HP) a PFD that was mailed to her and the print spooler service failed. I would start them up and they would fail again. I'm seeing even ID 7031 and 7034. I have already run a fixit tool provided by Microsoft and this worked for less then a week and the issues arouse again. Every time you run that tool you have to set up all your printers again. I've also done some reg editing suggested by Microsoft. I have unpluged her HP printer and set her to print those to a shared printer in the next office. Today she tried to print another PDF from her in-box and when she went to retrieve it the printer was flashing lights....and she said she had to reset the printer but the PDF did not print. Any suggestions?