troubleshooting Question

Looking to Update the Status Field choices in Helpdesk template.

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busapps asked on
Microsoft SharePoint
3 Comments1 Solution421 ViewsLast Modified:

Hi I have a helpdesk template set up for the users. I am trying to update the choices of the predefined fields like status, priority, but have not been able to do that successfully.
Please suggest. Both theses fields are a part of the content type "Service Request"

Also once updated how can we update the KPI's(dashboards to reflect the changes).
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