Lost Thunderbird inbox

XXhris
XXhris used Ask the Experts™
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I have a PC running Thunderbird email client.  It accesses several email accounts. For one of those accounts something deleted the file named 'inbox' . I still have the inbox.msf.

I restored a backup inbox file from a day ago and was hoping that TB would re-fetch the day's worth of now missing incoming emails (they are still on the server). But it hasn't.  It added new incoming mail to the old, but didn't fill in the gap.

How can I force it to re-fetch those emails?
And should I delete or restore the (out of sync) inbox.msf ?

Thanks
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TolomirAdministrator
Top Expert 2005

Commented:
You can delete the index file, thunderbird will create it on its own.

If that is a webmail account check if those emails are still available on the mailserver.

Thunderbird can be configured to download and delete mails from the server, then you are out of luck.

Gmail as example sets a mark what emails should be delivered when called by pop3. I think you can reset the
that marker.




Author

Commented:
Yes the emails are on the server.
Will deleting the index file help to re-fetch the missing messages?

>Thunderbird can be configured to download and delete mails from the server,....

How ?
Tks
TolomirAdministrator
Top Expert 2005

Commented:
Give it a try with deleting index.msf

--

http://kb.mozillazine.org/Getting_started_with_Thunderbird

One topic the tutorial doesn't address is keeping a copy of your messages on the POP3 server after you check for new messages with Thunderbird, so that you can still access those messages using webmail. In Thunderbird the default setting is to delete all messages from the server after downloading. If you want to keep your messages available for webmail access, you need to check the checkmark at "Tools -> Account Settings -> Server Settings -> Leave messages on server". Do this before you download your mail for the first time


If you have the "leave message on server" option enabled, be sure to delete the popstate.dat file (in the same folder as inbox.*) to have Thunderbird re-download mails that are still on the server.
TolomirAdministrator
Top Expert 2005
Commented:
But before deleting the popstate.dat file, make sure you delete all mails on the server that are older than the beginning of the gap. Otherwise you get also those emails again that you already got in your pop3 account.

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