How to find out why we stop receiving external emails
Hey guys.
We have had few cases on one SBS 2008 server where external emails just stop coming in - internal email is fine. After restarting Exchange Transport service all the emails arrive into the Inboxes. Even ones what have been sent lets says 2 hours ago and hadn't arrived yet.
So my question is how to find out what causes it on Small Business Server with Exchange 2007 SP2 enviroment?
We have had few cases on one SBS 2008 server where external emails just stop coming in - internal email is fine. After restarting Exchange Transport service all the emails arrive into the Inboxes. Even ones what have been sent lets says 2 hours ago and hadn't arrived yet.
So my question is how to find out what causes it on Small Business Server with Exchange 2007 SP2 enviroment?
ASKER
There are 15 updates waiting to be installed but none of them relates to Exchange. Checked online too.
ASKER
I installed all updates, will see over the next week or so. I think it has happened 3 times now in about 3 weeks.
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ASKER
Yes, I have AVG SBS Edition installed. Regarding to SPAM, they get about 4000 spam emails a week. Is that considered as A LOT? And is there anything I can do to avoid the problem?
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You can download a free 30 day trial and the full price is quite reasonable on a single server.
Myself and a few other EE Experts use this product and it really is superb!
ASKER
I've got to say that 4000 spam emails get blocked by Exchange anyway, maybe another 200 a week will get past Exchange Spam filter so can't see a point spending more money on spam filtering. My original question was how to find out what is causing Transport component to stop.
has it stopped again since you ran the updates?
As I mentioned in my previous posts I have had this happen over the past few weeks with 3 SBS2008 servers and the updates seem to resolve it.
As I mentioned in my previous posts I have had this happen over the past few weeks with 3 SBS2008 servers and the updates seem to resolve it.
ASKER
It has only happened 3 times over past 3-4 weeks or so - so very intermittent. It has been just over 24h since last time it happened and only 18h or so from installing all the updates. It hasn't happened again after I install all the updates which non related to Exchange. So will have to wait and see. But there is no log or anything what could share any light to the reason why it happened in a first place?
It might be worth looking at a couple of the Exchange 2007 ExTRA tools (Troubleshooting Assistant). Exchange Management Console --> Toolbox.
In particular a Best Practices Analyser --> Health Check. It may give you some extra clues to work with.
Shaun
In particular a Best Practices Analyser --> Health Check. It may give you some extra clues to work with.
Shaun
ASKER
Hey guys.
It happened again yesterday, that was 4 days after installing all the updates available. I ran Healt Check on Best Practise Analyser and found some points there what might have something to do with my problem. I rectified them. So the waiting game goes on.
It happened again yesterday, that was 4 days after installing all the updates available. I ran Healt Check on Best Practise Analyser and found some points there what might have something to do with my problem. I rectified them. So the waiting game goes on.
Is there anything we can help with?
ASKER
I guess installing all the available downloads did not solve my problem so now I'm waiting if going through Health Check actually help so I can give points to whoever pointed me to the right direction. Meanwhile we just have to wait. Thanks
ASKER
Hey
It seems that there is something going wrong with AVG Exchange Server Anti-Spam component so AVG is trying to work out now what exactly goes wrong. I think we can close the topic now.
It seems that there is something going wrong with AVG Exchange Server Anti-Spam component so AVG is trying to work out now what exactly goes wrong. I think we can close the topic now.
ASKER
That wasn't a solution, just a comment what might be wrong.
Run windows update but click the link to check online for updates and then install all available updates including the exchange ones.