troubleshooting Question

Nortel VPN client not assigning static IP

Avatar of samiam41
samiam41Flag for United States of America asked on
VPNSoftware FirewallsHardware Firewalls
8 Comments1 Solution597 ViewsLast Modified:
Hi Experts.  The state gov here provides various engineers a nortel client to allow us to make a vpn connection back into the internal network.  Until this weekend, I had been able to make the connection and get my assigned static IP address which allows me to manage the servers.  Now, for whatever reason, I can still make the VPN connection and get the static IP but I am not able to manage the internal servers because the IP issued by my ISP is being used instead of the static IP.

I have uninstalled the client, re-installed/configured the client (with reboots in-between each one) and verified that my user account/group membership hasn't changed.  The client software (version 6.02) is installed on an XP Pro w/SP2 laptop.  AV is updated and current.

So, what the h3ll am I missing?  The client service techs who were trying to trouble-shoot recommended using remote desktop on my pc at work as a work around.  BS.  I need to have this fixed.  I appreciate any time you can offer up.
ASKER CERTIFIED SOLUTION
Rick_O_Shay

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 1 Answer and 8 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 8 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros