matthewa00
asked on
Server 2008 will no longer install any roles
The server OS is 2008 Enterprise SP2. It currently has the Terminal Services role installed which is working fine.
The problem is I want to install the Fax and Print Server roles and it returns a "Installation Failed" error and refuses to install. I also tried the DNS role and it creates the same error.
As far as I'm aware no Windows updates have failed and it is completely up to date. I've attached the log file but I couldn't find anything meanful that would help solve the problem.
ServerManager.log
The problem is I want to install the Fax and Print Server roles and it returns a "Installation Failed" error and refuses to install. I also tried the DNS role and it creates the same error.
As far as I'm aware no Windows updates have failed and it is completely up to date. I've attached the log file but I couldn't find anything meanful that would help solve the problem.
ServerManager.log
Narender Gakka
DO you have enough permissions on the server to add the roles.
ASKER
Yes, I've tried as both the Domain Administrator and the Local Administrator accounts. Both fail with the same error.
check your event log at the moment when you get the error message for more details so that we can help you
and try the installation after rebooting the server
ASKER
Rebooting the server didn't help the problem. I rebooted before attempting to install the roles for the two different Administrator users.
The event log shows a lot of successful installations such as -
Windows Servicing started a process of changing package KB948465(Service Pack) state from Installed(Installed) to Installed(Installed)
Windows Servicing is setting package KB948465(Service Pack) state to Installed(Installed)
The errors start with the event -
Log Name: System
Source: Microsoft-Windows-Servicin
Date: 22/10/2009 22:29:40
Event ID: 4375
Task Category: None
Level: Error
Keywords: Classic
User: IHOST\administrator
Computer: Muntz-ts.ihost.com
Description:
Windows Servicing failed to complete the process of setting package Windows Foundation (Foundation) into Installed(Installed) state
Event Xml:
4375
0
2
0
0
0x80000000000000
90816
System
Muntz-ts.ihost.com
Windows Foundation
Foundation
Installed
Microsoft-Windows-Foundati
Installed
True
0x80070bc9
False
After this entry the rest of the packages fail to install and generate the same as above but with the different package names.
The event log shows a lot of successful installations such as -
Windows Servicing started a process of changing package KB948465(Service Pack) state from Installed(Installed) to Installed(Installed)
Windows Servicing is setting package KB948465(Service Pack) state to Installed(Installed)
The errors start with the event -
Log Name: System
Source: Microsoft-Windows-Servicin
Date: 22/10/2009 22:29:40
Event ID: 4375
Task Category: None
Level: Error
Keywords: Classic
User: IHOST\administrator
Computer: Muntz-ts.ihost.com
Description:
Windows Servicing failed to complete the process of setting package Windows Foundation (Foundation) into Installed(Installed) state
Event Xml:
4375
0
2
0
0
0x80000000000000
90816
System
Muntz-ts.ihost.com
Windows Foundation
Foundation
Installed
Microsoft-Windows-Foundati
Installed
True
0x80070bc9
False
After this entry the rest of the packages fail to install and generate the same as above but with the different package names.
I am having the exact same issue. Can't install or uninstall ANY role. I'm on SBS 2008 Standard though. Am on the second day of support with Microsoft and still no resolution. I'm not sure they have a clue either. After they worked a few hours the first day, they asked if I had a good backup because we may have to do a complete restore. I'm not confident MS is going to fix. If we get fixed, I will post back.
after a day and a half diagnosising with microsoft, we gave up and they are refunding my payment. The options they said were to do a full restore from backup, re-install server, or of course do nothing.
Had the same issue. Ran "Sfc /scannow" in the server and added the feature just fine.
We already tried this and at least for us it did not fix it.
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
we were able to do a complete restore of system "C" drive and system state from a complete backup and all was back to normal. Did have to do some cleanup of AD objects and also had to remove and re-install WSUS and remove and rejoin PCs to domain.