Sabrastang
asked on
Can't print
I have a user using Windows XP pro and it seems for about 2 weeks every 2 months or so she cant print. She will call me up and say that she cannot print. I will then remote into her computer, go to services.msc and go to her print spooler which is running, then I will stop it and restart it and she will be good to go. Until I get the call again the next day. Any ideas?
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Another thing you can do- remove her printer and re-add it. This may fix the problem.
ASKER
It's not just to one printer though. It's to all on the network, and no one else there has this problem. I will check to see if she is updated but im 99 percent sure she is.
Kewl.
Remove the printer from her machine and re-add it. I have a similar problem in the past.
Remove the printer from her machine and re-add it. I have a similar problem in the past.
ASKER
Alright, I will try it and keep you updated. Thanks
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Sounds good Sabrastang. :)