troubleshooting Question

Outlook 2007 attachment missing associated program icon

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jbmos2333Flag for United States of America asked on
Email Clients
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I have kind of a minor strange thing with one of my clients.  He is running Outlook 2007 with Hosted Exchange 2007.  When he receives an attachment, the icon signifying the attachment does not display the program associated with it.  For example, word documents don't show the W icon, just the generic windows icon as if a program isn't associated.  But it happens with any attachment, double clicking the attachment does open the correct program.

His files icons are all correct everywhere else on the computer. Opening up my documents displays all of of the correct icons for each associated program.   I have reset the associated file types in the system just to see if that would correct the issue.  I have changed the program from one program to another and then back.  No change.  I have ran diagnostic in Outlook, but it never found anything.  I do not want to uninstall/repair install for something this dumb.

Anyone seen this before?  This was happening before we switched to Hosted Exchange and were just using pop, so it has to be a local issue.

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