troubleshooting Question

VMware converter 4.0 fails with an error "Unable to create VSS snapshot 2147754767"

Avatar of CUOL-MIS
CUOL-MISFlag for United States of America asked on
VMwareMicrosoft Virtual ServerVirtualizationAcronis
18 Comments2 Solutions18200 ViewsLast Modified:
I am trying to convert a physical server to a virtual image using the VMware converter software and I am getting an error "Unable to create a vss snapshot of the source volumes 2147754767 (0x8004230F)".

I have confirmed that the Volume Shadow Copy and the MS Software Shadow copy provider services are set to Automatic and started. This server also has Acronis and a Backup Exec Agent installed, but for the time being all those services have been disabled.

I ran "VSSADMIN list writers" from command prompt on the source server and it states that all writers are in stable state w/o errors.

In the eventlog of th sorce server I am getting the following event ID: 12293

error = (converter.fault.VSSSnapshotFault) {
      dynamicType = <unset>, 
      faultCause = (vmodl.MethodFault) null, 
      errCode = "2147754767 (0x8004230F)", 
      msg = "Unable to create a VSS snapshot of the source volume(s). Error code: 2147754767 (0x8004230F).",

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 2 Answers and 18 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 2 Answers and 18 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros