troubleshooting Question

Password recovery on a Cisco MDS 9124 switch

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don1611 asked on
Switches / HubsNetwork Operations
1 Comment1 Solution2935 ViewsLast Modified:
Hello all,
I am running into a problem here at work that brought me to this board. I have 2 MDS 9124 switches that I need to reset a password for so I am able to gain access to make configurations changes. I have tried following the directions here:
but I have come up short every time. This is only a single layer switch so there is only one on board supervisor engine. I power down/up the switch and press Ctrl C, the only break sequence that will work thus far, and it bring me to a loader> prompt. After that I am stuck. I do not want to press the "reset button" because I do not want to loose the config on the device. Can someone please help me, it is really starting to aggravate me that I can not reset a password on this thing.

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