Meeting invitation disappeared from Inbox and it is visible only under All Calendar Entries

hdelia
hdelia used Ask the Experts™
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A user is receiving meeting invitations and wants them displayed in his inbox if they are not processed  so the calendar preferences are setup accordingly and this has been checked several times.
When this user receives an invitation, it is staying in his inbox for 30 minutes, one hour sometimes and without anybody touching it, it is disappearing from Inbox , showing up only in All Calendar Entries as unprocessed.
Five persons have access to his mail file and as we are aware, nobody is touching the invitations except one of them who didn't touch the test invitations at all.

Exported the invitation as text when it was in inbox and after it disappeared and there are no differences in the structure .

The user has a local replica and two replicas on the servers, primary and backup.

Please give me an advice .. I have no starting point for this. Thanks !
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Sjef BosmanGroupware Consultant

Commented:
I hope there is only one replica per server.

Sometimes the Inbox folder gets corrupted. It may also happen during replication. When it happens again, can you check in the Replication History whether the database has just been replicated? And with what server? You could remove the replica on that server, you can create a new one later on easily (my goodness, what luxury: one mail database and 3 backups!! )

Try to compact the database, and you might even need to run Fixup on it using the Admin client. Then try again. If that doesn't help, you could try to replicate the mail database with one of the other servers, remove it and pull a fresh one from one of the other servers.

Author

Commented:
I already ran fixup/compact on the database but nothing helpded. I even recreated the inbox / upgraded the design.
I will stopn the replication between the clusters and will see how it goes. The strangest thing is that it doesn't happen with all the invitation, somehow his mail file decides which one to kick out of the inbox.
I checked the database with notespeek but I couldn't find anything in the calendar profile.
Groupware Consultant
Commented:
Is it a cluster of 2 Domino servers? Which releases of Domino and Notes?

I assume it can't be cluster replication, for that happens almost instantaneously. But it could very well  be the local replica that causes this. You could temporarily disable replication on that replica.

Author

Commented:
The Blackberry  servers were making the modifications to the meetings.
Sjef BosmanGroupware Consultant

Commented:
So there was indeed some outside influence on the meeting documents... I couldn't have guessed that there were Blackberries involved.

I appreciate the grade!

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