troubleshooting Question

Attachment filename changing automatically

Avatar of bobox00
bobox00Flag for United States of America asked on
ExchangeOutlookWindows XP
5 Comments1 Solution270 ViewsLast Modified:
One of my users complained as follows:

"In this past week, when various individuals send me a file, it opens with a very usual file name.

For example, this morning WWWWWW sent me a file which he titled SomeDeckDraft102309.pptx.  That was the file name of the attachment to his email message.  When the file opened on my computer, it had the file name Ppt0000008.ppt.  This has also happened with files sent to me by XXXXXX and YYYYYY that I can explicitly recall.  It has happened with both PowerPoint and Word documents.  All of these have occurred this week, with no prior instances of this happening."

This is for outlook 2003, windows xp and exchange server 2003.

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