Attachment filename changing automatically

bobox00
bobox00 used Ask the Experts™
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One of my users complained as follows:

"In this past week, when various individuals send me a file, it opens with a very usual file name.

For example, this morning WWWWWW sent me a file which he titled SomeDeckDraft102309.pptx.  That was the file name of the attachment to his email message.  When the file opened on my computer, it had the file name Ppt0000008.ppt.  This has also happened with files sent to me by XXXXXX and YYYYYY that I can explicitly recall.  It has happened with both PowerPoint and Word documents.  All of these have occurred this week, with no prior instances of this happening."

This is for outlook 2003, windows xp and exchange server 2003.
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I see this when I open PPTX (2007-format) files in PowerPoint 2003. I don't know that there's anything you can do about it, other than asking the 2007 user to use Save As and save the file as *.PPT (97-2003 format).

Commented:
The person sending the file has to make sure to save it special as a 97-2003 file otherwise that will always happen.

Author

Commented:
I opened PPTX and DOCX files with Office 2003, using the compatibility pack. The filenames did not change.
You're right. But I believe it depends on how you open them. File | Open opens the PPTX file using its name. Double-clicking to open and opening directly from email gives you the name like Ppt0000008.ppt. (Unfortunately, I can't get to a system with only PPT 2003 on it right now to test.)

I guess I should have said that one way around it is to save the file to the harddrive and then open PPT and navigate to the file, but I thought the poster was really just asking if a) it's something to be concerned about and b) if there is a way to change that behavior when opening Outlook attachments -- and I don't think there is.

Author

Commented:
In my test, I opened the file by double-clicking.

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