troubleshooting Question

Exchange 2007 remote wiped phone - cannot connect to exchangeserver with new user

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iain_stephenFlag for Canada asked on
ExchangeCell Phones
16 Comments1 Solution597 ViewsLast Modified:
We had a user that was recently 'let go' while still in possession of his Palm Treo Pro.  We remote wiped it on the exchange server - which worked very well.   This user returned the phone and the partnerships etc. were deleted from his account, and his account closed.
The phone is now assigned to another individual - we cannot get it to connect to the Exchange Server to sync at all.  We have verified the username/password/domain using OWA - and the phone can surf the web, but it will not connect to the exchange server.
IT Manager

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