Print processor errors from USB printers on XP Media Center 2005

koo390
koo390 used Ask the Experts™
on
I have been having problems with printing to 2 USB printers: a Canon Pixma iP3000 and an HP OfficeJet 6110. I am running Windows XP Media Center 2005 (SP3). On the Canon Pixma, I can print a XP test page but anyting more elaborate than that stops printing before completion. On the HP printer, a Windows test page will print but in fits and spurts. The print queue for the HP shows that job toggles between Printing and Error. This behavior started in the last week. I have tried the following remedies:
- Moved the spool file to a new location.
- Removed and reinstalled both sets of print drivers
- Run a XP repair operation from the installation CD
- Performed a complete re-installation of XP
- Tried different USB cables
- Bypassed the USB hub and connected directly to the computer (HP Pavillion m7750n)

All of these remedies failed to solve the issue.

Below is sample error report from the XP Event Viewer:

"The document http://www.experts-exchange.com/Hardware/Peripherals/Printers_S owned by XXXXX failed to print on printer Canon PIXMA iP3000. Data type: NT EMF 1.008. Size of the spool file in bytes: 786432. Number of bytes printed: 478292. Total number of pages in the document: 2. Number of pages printed: 1. Client machine: \\XXXXX. Win32 error code returned by the print processor: 122 (0x7a)."

I have searched the web as well as EE and have not found a probable cause or solution. This system is our home print server so I need this issue resolved. Any help would be greatly appreciated.
Comment
Watch Question

Do more with

Expert Office
EXPERT OFFICE® is a registered trademark of EXPERTS EXCHANGE®

Commented:
If it just started behaving differenly last week and nothing new was added and no changes happened, try doing a System Restore to two weeks ago or last known good config.  I'm not a big advocate of System Restore, but it does do the trick once in awhile and did help me out in a similar situation I recently had.  Might be worth a shot as trying to figure out the exact cause might take longer than just reverting back to a Restore Point.

Author

Commented:
I forgot to mention I tried the system restore also. No help.
Top Expert 2013
Commented:
it looks like bad hardware to me.
test the printers on another pc, to be sure they are ok.

Author

Commented:
nobus

You were correct. I installed a PCI USB interface card and both printers are working correctly. Thanks for everyone's help.
Top Expert 2013

Commented:
tx for the feedback !

Do more with

Expert Office
Submit tech questions to Ask the Experts™ at any time to receive solutions, advice, and new ideas from leading industry professionals.

Start 7-Day Free Trial