troubleshooting Question

Silverlight "Smooth Streaming" video problems

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chrisgeary asked on
Server Software
1 Comment1 Solution1340 ViewsLast Modified:
I have a 64 bit windows server 2008 with IIS7 and Media Services 3

First I had problems installing Media Services 3.

After installation all web sites on the server would go offline saying "service unavailable", even after I restarted the application pool. The only way to get the websites working again is to uninstall Media Services 3.

This problem was resolved via this help forum: http://forums.iis.net/t/1161718.aspx

It was a problem with Plesk changing the ACLs

I still have 1 problem and was hoping somone could help me solve it. It may still be a Plesk permissions issue, it might not be?

When attempting to play a Silverlight "Smooth Streaming" video using the servers default web site and IP address it works fine:
http://67.15.149.6/Big_Buck_Bunny/

Or my own encoded video using Expression Encoder 3:
http://67.15.149.6/VC1b/

However when I try and play the exact same folder of files via a URL I get problems:
http://www.chrisgeary.net/Big_Buck_Bunny/ 

or my own encoded video using Expression Encoder 3:
http://www.chrisgeary.net/VC1b/

The .ism file is in the Smooth Streaming Presentations. I get the 4001 error, it seems the browser can't find the .ism/Manifest file.

What would you suggest I do to get things working?
ASKER CERTIFIED SOLUTION
chrisgeary

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