Link to home
Start Free TrialLog in
Avatar of adamshields
adamshieldsFlag for United States of America

asked on

Cisco network module not showing up in configuration

The router (Cisco 3725) has two integrated FE ports but I added a NM-1FE-TX so I would have a third. The module shows up in a inventory list but not under the version or config. I confirmed the card works by putting it in a 2600 router and the card performed fine. The diag shows the port as disabled? Is there a way to determine if this platform does not support the card which seems odd since it works fine with the 2600s.

sh inventory:
NAME: "Unknown", DESCR: "Unknown"
PID: NM-1FE-TX=        , VID: 1.0, SN: 19197804

sh ver:
Cisco 3725 (R7000) processor (revision 0.1) with 248832K/13312K bytes of memory.
Processo
R7000 CPU at 240MHz, Implementation 39, Rev 3.3, 256KB L2 Cache
2 FastEthernet interfaces
1 Serial interface
2 Serial(sync/async) interfaces
1 Channelized T1/PRI port
DRAM configuration is 64 bits wide with parity disabled.
55K bytes of NVRAM.
125184K bytes of ATA System CompactFlash (Read/Write)

sh diag:
Slot 2:
        Unknown (type 68) Port adapter
        Port adapter is disabled
        Port adapter insertion time unknown
        EEPROM contents at hardware discovery:
        Hardware revision 1.0           Board revision G0
        Serial number     19197804      Part number    800-03490-02
        FRU Part Number     NM-1FE-TX=
        Test history      0x0           RMA number     00-00-00
        EEPROM format version 1
        EEPROM contents (hex):
          0x00: 01 44 01 00 01 24 EF 6C 50 0D A2 02 00 00 00 00
          0x10: 80 00 00 00 00 04 04 00 FF FF FF FF FF FF FF FF
          0x20: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
          0x30: FF FF FF FF FF FF FF FF FF FF FF FF
Avatar of MikeHolcomb
MikeHolcomb
Flag of United States of America image

I can't tell for sure based on your abbreviated 'sh ver', but this could be due to the router running an incompatible IOS version.  The minimum IOS version you need to run to support the NM-1FE-TX in the Cisco 3725 is 12.2M.

Hope this helps...

Mike
Avatar of adamshields

ASKER

System image file is "flash:c3725-adventerprisek9-mz.124-25b.bin"

The IOS version shouldn't be the issue.
SOLUTION
Avatar of MikeHolcomb
MikeHolcomb
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
ASKER CERTIFIED SOLUTION
Avatar of Ken Boone
Ken Boone
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Thanks for the help.