troubleshooting Question

Outlook 2003 problem - Word not available as email editor

Avatar of piotrmikula108
piotrmikula108Flag for United States of America asked on
Microsoft OfficeOutlookMicrosoft Word
1 Comment1 Solution378 ViewsLast Modified:

I'm having a strange issues where I have set Word to be email the email editor for Outlook 2003 but when I hir reply to some messages it hangs for 10 seconds and when it open it opens the plain Outlook email editor instead, I go to settings Mail Format and see the box is unchecked so I check it again, try to reply to a message Outlook hangs and it opens in normal mode not Word. I go back to settings and it's unchecked again. I ran Detect & Repair and Reinstalled Office and no luck

Event logs don't show any errors or warnings

Any other ideas how to fix it?

Thank you

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