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Ghost 14 - Scheduled jobs fail with error EC8F17B7, EBAB03F1

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Last Modified: 2016-03-20
Hello,

I have two backup jobs set up, each creates an independent recovery point 3 times per week.  One job is for the C: drive, the other job is for the D: drive.

I am able to run both jobs manually without issue, however the scheduled jobs always fail with this error:

----
Error EC8F17B7: Cannot create recovery points for job: Drive Backup of [Work Files] (D:\). Warning A7C3001B: Win32/Win64 API FSCTL_LOCK_VOLUME(\\?\Volume{f9758308-a6dc-11de-b7fa-0024e829612d}\) failed. Error EBAB03F1: Access is denied.

Details: The disk is in use or locked by another process.

Source: Norton Ghost
----    

I have Mozy installed on the computer as well, it runs a backup each night, but I have made sure that the job times do not overlap.  I am creating independent recovery points with Ghost, because I have read that incremental backups will fail in Ghost if Mozy is also installed.

Why do these jobs run when started manually, but not on schedule?  I have also tried deleting .pqj files and recreating jobs with no success.

Windows XP SP3
Ghost 14.0.5.34857
 
Thanks in advance.

-Zach
Comment
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hmmmm d:\ is default drive for cd's and dvd's so im going to assume you havnt changed the drive letter?????
try changing disks or run the program as admin so it gets full rights to do whatever it wants.

Author

Commented:
The error is from the second job for the D: drive, but it happens the same with the C: drive job (C is the system drive).

It's Windows XP, and the user is an administrator.
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Author

Commented:
Apparently this message is informational and not an error.  It seems to be caused by the delay for the script to run before the backup job.  The job is not actually aborted and the scheduled backup still runs.

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