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applications hanging error 1002, catagory 101

Last Modified: 2012-05-08
I'm happing issues on my domain here where users are seeing their application hang when they're working on files.
The users are on Xp sp3, working on files on a 2003 sp2 file server.

Looking at the event logs i'm seeing errors like this one

10/11/2009      12:48:17      
Application Hang      Error      -101      1002      N/A      ASSET01288      
Hanging application WINWORD.EXE, version 11.0.8307.0,
hang module hungapp, version, hang address 0x00000000.

Error      None      1001      N/A      ASSET01288      Fault bucket 1311398970.

Error      -101      1002      N/A      ASSET01288      
Hanging application WINWORD.EXE, version 11.0.8307.0, hang module hungapp, version, hang address 0x00000000.

Error      -101      1002      N/A      ASSET01288      Hanging application OUTLOOK.EXE, version 11.0.8312.0, hang module hungapp, version, hang address 0x00000000.

Error      None      1001      N/A      ASSET01288      Fault bucket 237348339.

Error      -101      1002      N/A      ASSET01288      
Hanging application Illustrator.exe, version, hang module hungapp, version, hang address 0x00000000.

this is happening randomly on pc's throughout the business with different files types.  I have a designer who's Adobe applications are crashing in the same way.

Any idea what I can be looking at for the cause of the hangs?

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Almost sounds like a bad or improper memory module.

Upon reboot, can you perform a memory test?
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how did this got solved . Is there any comment on this ....
Top Expert 2010

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